Dynamic HR Director with expertise in People and Culture Strategy, Diversity and Inclusion, and Total Rewards. Proven track record in enhancing employee engagement and streamlining HR operations for organizational success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director of Human Resources
Downtown Seattle Association/MID
Seattle
09.2014 - 10.2025
Developed and implemented HR policies for employee engagement and compliance.
Led recruitment efforts to attract top talent for various organizational roles.
Managed employee relations to resolve conflicts and improve workplace culture.
Oversaw performance management processes to enhance team productivity and collaboration.
Facilitated training programs to support employee development and skill enhancement.
Conducted compensation analysis to ensure competitive salary structures across departments.
Collaborated with leadership to align HR strategies with organizational goals and values.
Streamlined onboarding processes to improve new hire integration and retention efforts.
Counseled managers on disciplinary actions when necessary.
Investigated incidents of workplace harassment or discrimination complaints.
Developed and implemented human resources policies, procedures, and best practices.
Ensured compliance with federal, state, and local employment laws by monitoring changes in regulations related to human resources management.
Drafted job descriptions and prepared job postings for open positions.
Managed employee benefits programs, such as health insurance, retirement plans, and vacation time.
Identified ways to reduce turnover through improved hiring practices.
Developed training programs to improve staff development opportunities.
Implemented strategies aimed at improving employee retention rates.
Organized onboarding processes for new hires, including orientation sessions and paperwork completion.
Analyzed employee data to identify trends and potential areas of improvement.
Created a positive work environment by promoting team building initiatives and resolving conflicts between employees.
Maintained confidential records related to personnel files and other sensitive documents.
Advised senior leadership on organizational structure changes affecting the workforce.
Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
Collaborated with department heads to develop strategies that would increase employee engagement levels.
Oversaw payroll processing and conducted wage surveys to ensure competitive compensation packages.
Coordinated recruitment activities to ensure the organization was staffed with qualified personnel.
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Held exit interviews and documented information discussed with employees.
Directed HR programs, policies and processes to improve operational efficiency.
Recruited new employees and built relationships, driving visibility.
Encouraged open communications, promoting positive and pro-employee work environment.
Managed full-cycle human resource operational activities to maximize HR employee performance.
Provided HR consultation services to leadership and department heads.
Identified operational weaknesses to improve or innovate people, programs and processes.
Worked with management to create performance measurement, employee development and employee compensation strategies.
Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
Scheduled meetings with employees to address concerns and grievances.
Aligned HR policies with federal and local regulations.
Handled employee discipline and termination to address policy infractions.
Launched wellness plans to reduce stress, boost morale and increase productivity.
Suggested promotions and wage increases according to employee performance.
Attended conferences, workshops and special events to recruit qualified candidates for company.
Developed employee orientation and training programs for new hires.
Launched innovative incentive program to achieve low turnover rate in highly competitive market.
Scheduled random drug testing for employees to diminish regularity risks.
Adjunct Faculty Member
South Seattle College
Seattle
03.2022 - 06.2025
Developed engaging curriculum materials for diverse student populations.
Facilitated interactive classroom discussions to enhance student learning experiences.
Supported students with academic advising and resources for success.
Mentored students in their academic journeys and career aspirations.
Employment readiness and life skills for students who are previously justice-involved or awaiting trial within the King County justice system.
Human Resources Manager
Aegis Living
Redmond
07.2012 - 09.2014
Managed recruitment processes, including job postings and candidate interviews.
Administered benefits programs, ensuring compliance and employee understanding.
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Maintained employee records in accordance with company policy and applicable legal requirements.
Created job postings, tracked applicants and maintained applicant database.
Identified, screened and interviewed potential employees.
Organized orientation sessions for new hires and provided them with onboarding information.
Held exit interviews and documented information discussed with employees.
Human Resources/Director of Operations
PHILOS Adolescent Treatment Centers, Inc.
Rialto
06.2005 - 07.2012
Oversaw employee relations initiatives to resolve conflicts and promote teamwork.
Designed training programs to ensure compliance with industry regulations and best practices.
Streamlined onboarding procedures to improve new hire integration into the organization.
Developed and implemented human resources policies, procedures, and best practices.
Ensured compliance with federal, state, and local employment laws by monitoring changes in regulations related to human resources management.
Managed employee benefits programs, such as health insurance, retirement plans, and vacation time.
Developed training programs to improve staff development opportunities.
Drafted job descriptions and prepared job postings for open positions.
Oversaw payroll processing and conducted wage surveys to ensure competitive compensation packages.
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Directed HR programs, policies and processes to improve operational efficiency.
Managed full-cycle human resource operational activities to maximize HR employee performance.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ
Some College (No Degree) - Business Administration and Management
Seattle University
Seattle, WA
MBA -
University of Phoenix
Tempe, AZ
Skills
People and culture strategy
Total rewards and compensation
HRIS modernization
Performance management
Diversity and inclusion initiatives
HR operations management
Certification
SHRM-SCP
Affiliations
Treasurer; Newport High School Cheer Team Booster Club
Timeline
Adjunct Faculty Member
South Seattle College
03.2022 - 06.2025
Director of Human Resources
Downtown Seattle Association/MID
09.2014 - 10.2025
Human Resources Manager
Aegis Living
07.2012 - 09.2014
Human Resources/Director of Operations
PHILOS Adolescent Treatment Centers, Inc.
06.2005 - 07.2012
Bachelor of Science - Business Management
University of Phoenix
Some College (No Degree) - Business Administration and Management