Monica Zhang
Summary
Hardworking and passionate job seeker with organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Bobarista
Sharetea
11.2022 - 12.2024
- Shift lead.
- Monitored and restocked inventory.
- Resolved customer orders/complaints.
- Serving and making drinks correctly.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Sterile Technician/ Rover
Advanced Dental Arts NW
06.2022 - 03.2023
- Wear clinically given supplies to clean and flip rooms.
- Recorded sterilizer test results.
- Troubleshoot minor problems and reported larger technical issues.
- Participated in ongoing training to enhance skills and knowledge.
- Worked with coworkers to complete tasks.
- Operated sterilization equipment to ensure compliance with health and safety standards.
- Conducted routine maintenance and calibration of sterilization tools for optimal performance.
- Monitored inventory levels of sterilization supplies, ensuring timely replenishment and availability.
Bobarista/ Kitchen
Top Up Tea
09.2020 - 02.2022
- Kept a clean workspace.
- Restocking inventory.
- Prep and serve food/drinks in a timely manner.
- Monitored self checkout station.
- Worked effectively in fast-paced environments.
- Working independently and collaboratively in a team environment.
- Provided support and guidance in a team setting.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked on communication skills through regular interactions with others.
Recreation Aide
Lincoln Recreation Aide
11.2017 - 01.2019
- Supervising and keeping students away from harm while they play.
- Teaching students different activities and board games.
- Keeping students occupied and learn something new everyday.
- Engaging with student's parents for behavior.
- Help students with their homework so they have a better understanding.
- Collaborated with other recreation staff in developing new recreational activities.
- Assisted in setup and breakdown of facility for various programs, ensuring smooth operations.
Cashier/ Server
Freezing Point Creamery
05.2016 - 08.2018
- Enforce cleanliness and food preparation
- Greeted and informed customers of our products and their origins
- Managed cash register operations, maintaining balanced drawers and adhering to cash handling protocols.
- Assisted customers in product selection and providing recommendations to their personal tastes.
- Monitored store cleanliness and organization, contributing to an inviting atmosphere for customers and staff alike.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Oakland High School
Oakland, CA05.2019
Skills
- Teamwork and collaboration
- Customer service
- Friendly, positive attitude
- Time management
- Flexible and adaptable
- Attention to detail
- Multitasking Abilities
Timeline
Bobarista
Sharetea
11.2022 - 12.2024
Sterile Technician/ Rover
Advanced Dental Arts NW
06.2022 - 03.2023
Bobarista/ Kitchen
Top Up Tea
09.2020 - 02.2022
Recreation Aide
Lincoln Recreation Aide
11.2017 - 01.2019
Cashier/ Server
Freezing Point Creamery
05.2016 - 08.2018
High School Diploma -
Oakland High School