Summary
Overview
Work History
Education
Skills
PROFESSIONAL COURSES
Timeline
Generic

Monica Marzouca

Santa Monica,USA

Summary

Friendly, energetic, motivated and professional with a strong history of hard work ethic across multiple areas of employment. I'm extremely dependable and love learning new skills. With my expertise in customer satisfaction, and my energetic and positive demeanor, I hope to use what I have learned to excel at any occupation.

Overview

11
11
years of professional experience

Work History

Accounts Receivable Specialist

HCVT
West Los Angeles, California
03.2025 - Current
  • Monitored and addressed service desk tickets related to cash applications, ensuring timely and effective responses.
  • Provided essential check and remittance documentation to support the client services team.
  • Diligently tracked and resolved open issues, escalating when necessary to meet crucial deadlines.
  • Efficiently processed client refund requests.
  • Delivered detailed reports on unapplied cash, cash application stats and firm business reconciliation to internal teams monthly.
  • Carefully analyze each customer remittance to ensure it is applied to the correct invoice, following company policies and procedures.

Office Admin/Management

Toplitzky & Co
Beverly Hills, CA
03.2023 - 03.2025
  • Conduct bank reconciliations, cash reports, and maintain accurate ledgers to ensure up-to-date financial records Process accounts payable and receivable, manage payroll, and handle recording of transactions and deposits
  • Generate comprehensive financial reports for internal analysis and decision making
  • Utilize Excel, Quickbooks (desktop and online), Outlook, and Wolters Kluwer CCH Axcess for efficient data management and reporting
  • Perform office administration tasks, including shredding, supply management, document preparation, and recordkeeping
  • Support staff by managing correspondence, meeting tax deadlines, and ensuring smooth office operations

Bookkeeper/Accounting and Administrative Assistant

Prime Management, Standard Oil
Beverly Hills, CA
01.2020 - 04.2021
  • Account Payables/Account Receivables
  • Account Reconciliation
  • Utilized QuickBooks Desktop and Online to complete journal entries for accounts payable and accounts receivable for multiple accounts
  • Handled payroll and prepared W-2 forms and other tax documents for hourly employees
  • Worked with Appfolio to assist property manager with data entry
  • Analyzed and disputed false charges on company accounts, paid bills and invoices, and completed bank deposits.
  • Gathered financial information, prepared documents, and closed books.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Maintained integrity of general ledger and chart of accounts.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Tracked and submitted employee timesheets for payroll processing.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.
  • Reconciled and corrected issues with financial records
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month
  • Established QuickBooks accounting system to reflect accurate financial records

Administrative Assistant

Security Finances Corp
10.2018 - 12.2018
  • Was offered a permanent position, but declined due to my relocation to California
  • Helped to protect the deceased from identity theft
  • Scanned, copied, printed, mailed and faxed daily letters and materials
  • Created, edited, and maintained multiple spreadsheets
  • Responded to daily electronic communications Organized and filed case logs
  • Communicated with several smaller branch managers to coordinate information.

Administrative Assistant

Renato In Centro
03.2014 - 12.2018
  • Scheduled and organized the daily reservations
  • Coordinated the servers and reservations in their respective sections
  • Scheduled future calls between potential clients and the management
  • Handled credit card and cash transactions for customers
  • Greeted visitors with a smile and determined who they needed to see, and whether it was relevant at the time
  • Filled any other role in the restaurant as needed.

Education

Dorman High School
Roebuck, SC
12.2012

USC Upstate
Spartanburg, SC

Skills

  • Microsoft Office Suite
  • QuickBooks (desktop and online)
  • Appfolio
  • STAR PDM
  • SolarWinds Service Desk

PROFESSIONAL COURSES

Accounting/Bookkeeping Masterclass

Timeline

Accounts Receivable Specialist

HCVT
03.2025 - Current

Office Admin/Management

Toplitzky & Co
03.2023 - 03.2025

Bookkeeper/Accounting and Administrative Assistant

Prime Management, Standard Oil
01.2020 - 04.2021

Administrative Assistant

Security Finances Corp
10.2018 - 12.2018

Administrative Assistant

Renato In Centro
03.2014 - 12.2018

Dorman High School

USC Upstate

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