Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

Monica Gomez

Fulfillment Associate
Sacramento,CA

Summary

Enthusiastic Fulfillment Associate willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Overview

4
years of professional experience
4
years of post-secondary education
2
Languages

Work History

Amazon.com
Sacramento, CA

Amazon Fulfillment Associate
02.2022 - Current

Job overview

  • Responsible for performing basic warehousing and stock order such as deciphering work orders, locating stock, and packing goods for shipping
  • Manage or assist with monitoring the movement of inventory
  • Ensuring that inventories are well-organized and maintained
  • Ability to read and interpret written work orders; attention to detail, excellent verbal and written communication skills, and strong interpersonal skills
  • Strong multitasking skills, computer and technology skills, time management.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Received and reviewed new orders, located requested merchandise and promptly initiated processing.
  • Transported merchandise pallets to move in warehouse.
  • Picked and packed order items.
  • Noted unsafe components inside packages and discussed concerns with supervisors.

Marshalls
Sacramento, CA

Customer Service Associate/Retail
12.2021 - 02.2022

Job overview

  • Skilled at cash handling and accounting
  • Managed and oversaw merchandise resets
  • Stocked shelves and verified inventory codes
  • Generated and achieved monthly sales goals
  • Complied with Marshalls established policies and procedures
  • Assisting customers with questions, complaints, and returns, processing payments
  • Drives sales through engagement of customers and sharing product knowledge.
  • Operated office-type machinery and binding equipment to efficiently support retail customers.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Attended to customer complaints and processed product return or replacement requests.
  • Processed customer payments, generated bills and filled out warranty cards.

Weinerschnitzel
Sacramento, CA

Team Member
02.2019 - 06.2021

Job overview

  • Greeting customers and guiding them through the menu if needed
  • Answering questions, operating cash register/ counting the register money
  • Doing money drops into the safe
  • Created seasonal displays to showcase new and promotional merchandise.
  • Operating computers
  • Keeping up with restocking work area and keeping entire place clean
  • Developed good food handling skills
  • Good time management and flexibility skills
  • Quick on-hands learner and good memory
  • Maintained productive, efficient approach to all tasks.

Gymboree
Sacramento, CA

Retail Sales Associate/Customer Service
05.2018 - 01.2019

Job overview

  • Drove sales through appealing visual displays
  • Managed cash deposits
  • Managed dressing room
  • Responds to customers' questions
  • Greets and receives customers in a welcoming manner
  • Assists with inventory, including receiving and stocking merchandise
  • Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Solved customer challenges by offering relevant products and services.

Education

Carrington College California - Sacramento
Sacramento, CA

High school diploma from Medical Assisting
11.2019 - 03.2020

Elwood J. Keema High School
Sacramento, CA

High School Diploma
08.2015 - 06.2019

Skills

Cashieringundefined

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Amazon Fulfillment Associate

Amazon.com
02.2022 - Current

Customer Service Associate/Retail

Marshalls
12.2021 - 02.2022

Carrington College California - Sacramento

High school diploma from Medical Assisting
11.2019 - 03.2020

Team Member

Weinerschnitzel
02.2019 - 06.2021

Retail Sales Associate/Customer Service

Gymboree
05.2018 - 01.2019

Elwood J. Keema High School

High School Diploma
08.2015 - 06.2019
Monica GomezFulfillment Associate