Hi, I’m
Monica Gomez
Fulfillment Associate
Sacramento,CA
Summary
Enthusiastic Fulfillment Associate willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
4
years of professional experience
4
years of post-secondary education
2
Languages
Work History
Amazon.comSacramento, CA
Amazon Fulfillment Associate
02.2022 - Current
Job overview
- Responsible for performing basic warehousing and stock order such as deciphering work orders, locating stock, and packing goods for shipping
- Manage or assist with monitoring the movement of inventory
- Ensuring that inventories are well-organized and maintained
- Ability to read and interpret written work orders; attention to detail, excellent verbal and written communication skills, and strong interpersonal skills
- Strong multitasking skills, computer and technology skills, time management.
- Maintained compliance with company safety policies and called violations to attention of management.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Transported merchandise pallets to move in warehouse.
- Picked and packed order items.
- Noted unsafe components inside packages and discussed concerns with supervisors.
MarshallsSacramento, CA
Customer Service Associate/Retail
12.2021 - 02.2022
Job overview
- Skilled at cash handling and accounting
- Managed and oversaw merchandise resets
- Stocked shelves and verified inventory codes
- Generated and achieved monthly sales goals
- Complied with Marshalls established policies and procedures
- Assisting customers with questions, complaints, and returns, processing payments
- Drives sales through engagement of customers and sharing product knowledge.
- Operated office-type machinery and binding equipment to efficiently support retail customers.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Attended to customer complaints and processed product return or replacement requests.
- Processed customer payments, generated bills and filled out warranty cards.
WeinerschnitzelSacramento, CA
Team Member
02.2019 - 06.2021
Job overview
- Greeting customers and guiding them through the menu if needed
- Answering questions, operating cash register/ counting the register money
- Doing money drops into the safe
- Created seasonal displays to showcase new and promotional merchandise.
- Operating computers
- Keeping up with restocking work area and keeping entire place clean
- Developed good food handling skills
- Good time management and flexibility skills
- Quick on-hands learner and good memory
- Maintained productive, efficient approach to all tasks.
GymboreeSacramento, CA
Retail Sales Associate/Customer Service
05.2018 - 01.2019
Job overview
- Drove sales through appealing visual displays
- Managed cash deposits
- Managed dressing room
- Responds to customers' questions
- Greets and receives customers in a welcoming manner
- Assists with inventory, including receiving and stocking merchandise
- Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Solved customer challenges by offering relevant products and services.
Education
Carrington College California - SacramentoSacramento, CA
High school diploma from Medical Assisting
11.2019 - 03.2020
Elwood J. Keema High SchoolSacramento, CA
High School Diploma
08.2015 - 06.2019
Skills
CashieringFood HandlingCash HandlingComputer SkillsTime ManagementBilingualRetail salesCommunication skillsMerchandisingServing ExperienceTeamwork
Flexible
Warehouse ExperienceProblem solving skillsRestaurant ExperienceCustomer serviceProduct restocking
Shipping and receiving
Customer relationships
Adaptability
Computer Literacy
Creativity
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Amazon Fulfillment Associate
Amazon.com
02.2022 - Current
Customer Service Associate/Retail
Marshalls
12.2021 - 02.2022
Carrington College California - Sacramento
High school diploma from Medical Assisting
11.2019 - 03.2020
Team Member
Weinerschnitzel
02.2019 - 06.2021
Retail Sales Associate/Customer Service
Gymboree
05.2018 - 01.2019
Elwood J. Keema High School
High School Diploma
08.2015 - 06.2019