Monica K. Chavez
Summary
I'd like to obtain employment with a potential for growth. I am enthusiastic and love to learn new skills and improve the ones I already have.
Overview
17
17
years of professional experience
Work History
Nail Technician/Licensed Manicurist
Nail Time
04.2023 - Current
- Offer advice and recommend products to improve and maintain nails.
- Greet customers entering store and respond promptly to customer needs.
- Greet and build relationships with customers to encourage repeat business.
- Receive payments for services.
- Use acrylics, gels and glitters to create custom nail art designs for clients.
- Keep a tidy and organized personal desk area
- Scheduled appointments for customers in person or over telephone.
Lead Nail Technician
Hannah's Hair And Nail
10.2019 - 01.2023
- Oversaw schedule to manage appointments of new and existing clients.
- Offered advice and recommended products to improve and maintain nails.
- Operated cash register for cash or credit card transactions for payment of service received.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Recruit and train new hires.
Nail Technician/Manicurist and Pedicurist
Serenity Spa
06.2015 - 10.2019
- Answering the phone throughout the day, and managing appointments while working
- Responsible for opening in the am, preparing disinfectant and having towels available
- Perform from start to completion all nail services.
- Maintain a clean personal station as well as pedicure area
Manicurist/Pedicurist
Hannah' Hair And Nails
01.2014 - 06.2015
- Offered personalized services according to needs and preferences.
- Communicated effectively with management concerning important customer issues.
- Treated, prepared, and maintained clients' nails on both hands and feet.
- Kept tidy and organized area to comply with cleanliness standards.
Barista/Shift Leader
Cassava
02.2007 - 01.2014
- Responsible for opening in the am, preparing all food for day, counting till
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas
- Clean service or seating areas
- Describe menu items to customers or suggest products that might appeal to them
- Overseeing operations when the manager is absent
- Assigning duties to staff during shifts
- Providing customer service and managing complaints
Education
High School Diploma -
Penn Foster
2003
Manicurist License -
Stylemasters College of Hair Design
Longview, WA2003
Skills
- Customer Service
- Time Management
- Swift Learner
- Team Player
- Problem Solving
Timeline
Nail Technician/Licensed Manicurist
Nail Time
04.2023 - Current
Lead Nail Technician
Hannah's Hair And Nail
10.2019 - 01.2023
Nail Technician/Manicurist and Pedicurist
Serenity Spa
06.2015 - 10.2019
Manicurist/Pedicurist
Hannah' Hair And Nails
01.2014 - 06.2015
Barista/Shift Leader
Cassava
02.2007 - 01.2014
High School Diploma -
Penn Foster
Manicurist License -
Stylemasters College of Hair Design