Monica Parnell
Pueblo,CO
Summary
Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Overview
10
10
years of professional experience
Work History
REALTOR®
Schwabe Real Estate
Pueblo, CO
03.2021 - Current
- Guide clients through property buying and selling processes.
- Conduct market analysis' to determine accurate property values.
- Facilitate contract negotiations and agreements between buyers and sellers.
- Develop marketing strategies to promote listings effectively.
- Collaborat with mortgage lenders for financing solutions.
- Organized open houses and property showings for prospective buyers.
- Maintain a comprehensive knowledge of local real estate trends.
- Built strong relationships with clients for repeat business opportunities.
- Managed real estate transactions from initiation to closing.
- Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
General Manager
Pueblo Athletic Club
Pueblo, CO
01.2021 - Current
- Manage daily operations of fitness center and wellness programs.
- Oversee staff recruitment, training, and performance evaluations.
- Develop and implement strategic marketing initiatives to attract new members.
- Coordinate scheduling and maintenance of gym equipment and facilities.
- Ensure compliance with health and safety regulations throughout the club.
- Foster positive member relationships through community engagement activities.
- Monitor financial performance, including budget management and expense control.
- Manage all aspects of daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Create a positive work environment by developing team-building activities that encourage collaboration among departments.
- Build and maintain loyal, long-term customer relationships through effective account management.
- Monitor financial performance and identified areas for improvement in cost savings and revenue generation.
- Build and maintain relationships with vendors for facility maintenance.
Vice President of Program Operations
YMCA of Pueblo
Pueblo, CO
10.2017 - 12.2024
- Oversaw all program operations at the YMCA of Pueblo, including Sports, Aquatics, Child Care, Climbing Wall, and Event Planning operations.
- Led and directed five full-time staff, 15 part-time staff, and nearly 70 volunteers annually.
- Led strategic planning initiatives to enhance community engagement and program effectiveness.
- Oversaw budget management to ensure financial sustainability of YMCA operations.
- Developed partnerships with local organizations to expand service offerings and outreach.
Director of Giving
YMCA of Greater San Antonio
San Antonio, Texas
09.2017 - 11.2017
- Responsible for providing the overall leadership for our Annual Support Campaign including coaching of volunteers and staff, planning, training, and all aspects of campaign.
- Lead and direct all association special events.
- Association-wide volunteer coordinator and oversee Volunteer Matters program.
Senior Sports Director
Mays Family YMCA at Stone Oak
San Antonio, Texas
07.2015 - 09.2017
- Oversee entire Sports Department; manage over 17 leagues; supervise 12 part-time staff and over 130 volunteers annually; other components include fiscal management, financial development, program growth, teamwork, staff development and branch duties.
- Oversee branch and association wide sports Facebook page and manage sports communication site.
Education
Bachelor of Arts - Business - Sport Management, Minor in Marketing
University of Colorado
Colorado Springs, CO 03.2009 - 05/2012
Skills
- Budget management
- Operational oversight
- Marketing strategy
- Program development
- Customer engagement
- Effective communication
- Strategic thinking
- Database management
- Client relations
- Market trend analysis
REFERENCES
- Marty Regan, VP of Sales | EGYM Fitness | martin.regan@egym.com | 610-513-3382
- Matt Mitchell, President & CEO | Tampa YMCA | matt.mitchell@tampaymca.org | 813-224-9622
- Jake Lease, Director of Operations | FieldWorks, jake@fieldworks.com, 719-357-7456
Timeline
REALTOR®
Schwabe Real Estate
03.2021 - Current
General Manager
Pueblo Athletic Club
01.2021 - Current
Vice President of Program Operations
YMCA of Pueblo
10.2017 - 12.2024
Director of Giving
YMCA of Greater San Antonio
09.2017 - 11.2017
Senior Sports Director
Mays Family YMCA at Stone Oak
07.2015 - 09.2017
Bachelor of Arts - Business - Sport Management, Minor in Marketing
University of Colorado
03.2009 - 05/2012