Monica M Bautista
Dickinson,Tx
Summary
Dynamic supervisor with a proven track record at Hudson Group Inc., excelling in training and mentoring staff while enhancing operational efficiency. Skilled in inventory control and customer service, I implemented process improvements that streamlined workflows, resulting in a significant boost in team productivity and customer satisfaction.
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
19
19
years of professional experience
Work History
Supervisor
Hudson Group Inc.
05.2023 - Current
- Supervised daily operations, ensuring compliance with safety regulations and company policies.
- Trained new employees on operational procedures and best practices to enhance productivity.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Implemented process improvements that streamlined workflows and reduced operational delays.
- Conducted performance evaluations, providing constructive feedback to team members for skill enhancement.
- Resolved customer inquiries and issues promptly, improving overall satisfaction ratings.
- Collaborated with management to develop training programs focused on employee development initiatives.
- Mentored junior staff, fostering skill development and operational knowledge.
- Led cross-functional meetings to align departmental goals and enhance communication strategies.
- Evaluated employee performance, providing constructive feedback to drive continuous improvement initiatives.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Sales Associate
Walmart
02.2011 - 04.2013
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to drive sales and improve inventory management.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout experiences.
- Collaborated with team members to optimize stock replenishment and minimize out-of-stock situations.
- Trained new associates on store policies, customer service techniques, and operational procedures.
- Monitored sales floor activities to ensure compliance with safety standards and company policies.
- Implemented promotional strategies to increase customer engagement and boost seasonal sales performance.
- Delivered exceptional customer service, ensuring positive shopping experiences and resolving inquiries efficiently.
- Led initiatives to streamline checkout processes, reducing wait times and improving overall efficiency during peak hours.
- Built relationships with customers to encourage repeat business.
Food Service Worker
Rogers Middle School
11.2006 - 08.2008
- Served nutritious meals to students, ensuring compliance with dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas to promote safety.
- Assisted in food preparation and presentation, enhancing overall dining experience.
- Collaborated with team members to streamline service operations during peak hours.
- Trained new staff on food handling procedures and safety regulations, improving team efficiency.
- Implemented inventory management practices to reduce waste and optimize supply usage.
- Led initiatives for menu planning based on seasonal ingredients and student preferences.
- Monitored food quality and safety standards, ensuring compliance with health regulations.
- Prepared and served nutritious meals in compliance with dietary guidelines.
- Trained new staff on safety protocols and proper food handling techniques.
- Developed positive relationships with students and staff to promote healthy eating habits.
- Assisted in inventory management, ensuring adequate supplies for daily operations.
Education
No Degree -
Santa Fe High School
Santa Fe, TX05.2008
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Inventory control
- Team building
- Inventory oversight
- Safety protocols
- Coaching and mentoring
- Task delegation
- Department organization
- Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
Hudson Group Inc.
05.2023 - Current
Sales Associate
Walmart
02.2011 - 04.2013
Food Service Worker
Rogers Middle School
11.2006 - 08.2008
No Degree -
Santa Fe High School