Monica Mayan-Martinez
Sr. Project Manager
Linden,New Jersey
Summary
- PMO IT professional with over 20 years of Managerial experience in delivering complete lifecycle of services that includes Analysis, Implementation, Upgrades, Testing and Support of Financial, Manufacturing and Public Sector Services industries.
- A primary and essential NYCDOE contractor within days of a Pandemic where critical attention/support (24x7) was required for distribution of 400k+ iPads and Chromebooks to enable remote learning for the NYCDOE.
- Highly skilled in the areas of Program, Project and Procurement Management. Including Application implementation, Systems development and Integration. Included but not limited to SLAs, RFPs, RFQs, Change orders
- Expert managing diverse teams and resources to drive successful completion of project milestones and deliverables.
- Extensive knowledge of best practices around governance, risk and compliance Professional Highlights
- Global and Strategic Outsourcing PMP Methodology and Tools Expert
- Budgeting and Forecasting Quality assurance and control
- Purchasing and Procurement expert Contract management
- Vendor sourcing/management Project development and lifecycle
- Change Management Detail-oriented
Creative Senior Program Manager with exceptional background in IT industry. Proven success building and motivating program teams to meet project goals. Demonstrated leadership in systems implementation, program execution and process improvement engagements. Hardworking and passionate job seeker with strong organizational skills eager to secure Sr. Project Manager position. Ready to help team achieve company goals. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through awareness, communication and team building.
Overview
24
24
years of professional experience
Work History
Senior Program Manager
ICP Corp
Staten Island, NY
01.2015 - Current
Chromebook Staging Services
Brooklyn, NY
07.2021 - Current
- Please see below active references under 300k Staging Services
COVID, iPad Staging Services
Brooklyn, NY
03.2020 - 12.2020
- Active member of accomplished facility that was elected as a primary and essential NYCDOE contractor during the first few days of the Pandemic who provided (24x7) critical support and critical services
- Manage project execution (IE: RFP/RFS) including durations, work effort, dependencies, budget, resource allocation, assets and deliverables
- Identify, Define and Distribute Pandemic Protocols in all areas of work
- Create and manage operational procedures
- Manage Project Kick-off and essential resources
- Engage all needed stakeholders prior, during and closing of Project with attention to detail
- Manage critical task and Risk mitigation management
- Communicate and manage all critical deliverables throughout all teams (Distribution/logistics/receiving, etc.)
- Create work flow at all levels of risk with plan of action for each
- Manage daily team meetings and stakeholder communication throughout all deliverables
- Ensure efficiency at every stage including but not limited to shipping requirements (boxes/labels/hardware placement/e-docs), receiving, integration, shipments, asset management and reporting
Senior Project Manager
MODU Builders Corporation
New York City, NY
03.2011 - 12.2014
- Manage Project Planning and Coordination with high regard to contract and charter objectives
- Manage Project Budget including labor and materials
- Manage Project Deliverables, Issues and Risk (Including Escalation)
- Identify and resolve problems related to Project production (Including Local Law 11)
- Lead weekly vendor and client meetings with high regard to contract objectives (scope) cost and time
- Manage Contract risk
- Stakeholder and Vendor Management
Senior Procurement Manager
IBM Global Services, Servicing AXA Technology
New York, NY
12.1999 - 04.2010
- Financial accountability for the Project Management Office including creating and managing annual and quarterly financial budgets
- Manage and Implement multiple IT projects ranging from $10K to $30Mil
- Develop procurement and daily operational procedures with high regard to the client business deliverables and service level agreements within a PMO
- Manage Assets and workforce in preparation for yearly audit
- Lead vendor and customer meetings to ensure SLA/SLO deliverables
- Award purchase order contracts to winning bids within contract scope
- Manage internal and external contractors for special projects and ensure competitive pricing as per the organizational guidelines
- Manage vendor invoicing and commit amounts to ensure quality assurance and audit compliance
- Create and manage new SOWs for RFS Database as agreed to by Legal
- Experience with Rate and Bid Catalog
- Procurement and Project Management Training of all members of the Project Office, including Global
- Project Offices, IE: DPE/PE in Japan and France.
Project Manager
IBM Global Services
Leonia, NJ
01.2008 - 03.2009
- Successfully managed a refresh of 800+ servers for active Data Center Transformation Project in which client moved from their NJ Data Center to 2 new Data Center sites in Atlanta, GA
- Surveyed site so as to accommodate move, including power requirements
- Developed new shipment procedures so as to ensure all deliveries and installation dates met clients demanding implementation schedule.
DOE, Reso
Brooklyn, NY
- Manage daily operational procedures for approx
- 175+ schools assigned by the DOE
- Formulate and Execute all required contracts for each of the assigned schools
- Manage all Technical requirements for each of the schools assigned; Including DIIT Port Connectivity and Server Setup
- Manage various Project teams for execution of site surveys, abatements and installations
- Identify and Manage Vendor Manufacturing delays and assign appropriate measures for resolution to all 3rd party teams involved
- Post Install Quality Control and Asset Management
- Manage Qrly Forecasts as assigned by the DOE
- Vendor Management
- Logistics Management
- Microsoft in Support of a NYC Agency, NY
- Identify and Manage all phases of various I/T projects from initiation, planning, execution and project closure
- Manage and Implement multiple customer Projects and Teams in the review and execution of approved deliverables with high regard to existing SLA
- Formulate project workflow and technical documentation such as project proposals, project plans, project costing and scheduling
- Daily activity management with high regard to Sev 1
- Management of customers “Global load” service calls
- Parts Management including Consignment, EOL parts, Salvaged parts and Vendor parts
- Asset Management, Data and Reporting Management (customized requirements)
Education
PMP Professional Certification Training PMP Certification Anticipated - undefined
Project Management Institute
May 2024
Master of Business Administration - Project Management
Keller Graduate School of Management
June 2012
Bachelor of Science - Network and Communications Management
October 2008
-Sigma Beta Delta Honor Society - undefined
DeVry University
Timeline
Chromebook Staging Services
07.2021 - Current
COVID, iPad Staging Services
03.2020 - 12.2020
Senior Program Manager
ICP Corp
01.2015 - Current
Senior Project Manager
MODU Builders Corporation
03.2011 - 12.2014
Project Manager
IBM Global Services
01.2008 - 03.2009
Senior Procurement Manager
IBM Global Services, Servicing AXA Technology
12.1999 - 04.2010
DOE, Reso
PMP Professional Certification Training PMP Certification Anticipated - undefined
Project Management Institute
Master of Business Administration - Project Management
Keller Graduate School of Management
Bachelor of Science - Network and Communications Management
-Sigma Beta Delta Honor Society - undefined
DeVry University
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