Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Monica R Pena

Monica R Pena

Converse,TX

Summary

13 Year Passionate Partner with the desire to strengthen my commitment to Lead through human-centric leadership and make a lasting impact in the history of our business. Intentional in better understanding and reinforcing company initiatives, trends and innovations in order to boost growth and expansion in all formats (sales, customers/stores, talent pools). Excellent in thriving under pressure and adapting to new situations and challenges to achieve the best results.

Overview

13
13
years of professional experience

Work History

Management Experience for SORL

H-E-B
05.2023 - Current

After applying to SORL in January of 2023, I was given the opportunity to be in the Management Experience program (new) so that I may gain added value experience in a management role first. My assignment is to lead a Total Store project that positively impacts departments throughout our entire store with the intention of reporting out in my SORL interview with my Regional Talent team.

Career Coach Admin

H-E-B
09.2022 - 05.2023

An in-store Partner that consistently leads and executes all onboarding, training and career planning efforts for hourly Partners. Since the onset of the role, I have been able to drive an increase of 18% in Onboarding Completion, and 25% in Total Store Training Completion. I have also been able to lead monthly in-store Talent Planning sessions for my Store Leaders and I to assess the talent within our store, identify potential and create developmental plans for 8 SORM candidates, and 3 SORL candidates. I also serve as coverage for my current store as needed.

Career Coach Pilot

H-E-B
01.2022 - 08.2022

Supported our Hourly Non-Management talent development team with the launch of the Career Coach role.


This pilot project was initially introduced to me by Patricia Lima in the early part of the year. I shared with her my ideas and was then handed off to closely collaborate with Jamie Bradford and Lisa Hamilton's team to continue supporting the launch.

Store Admin I

H-E-B
05.2017 - 12.2021

Service Admin, Admin Specialist, Acting M.I.C.

H-E-B
09.2011 - 04.2017

I was hired as a CSA and quickly transitioned on to Checker, Business Center, Bookkeeping, Service Admin, Admin Specialist, and FT- Acting M.I.C. I was also able to temporarily assist SA21 and SA08 in their Admin departments per Tad Lukehart and Nancy Howards request. Additionally, during my M.I.C. experience, I was able to gain hands on experience in other stores that needed coverage during team outing dates and/or other special events.

Education

BBA - in Management With Human Resources Concentration

Texas A&M University- San Antonio
12.2022

Skills

  • Operational leadership
  • Team Leadership
  • Project Development/ Management
  • Onboarding and Orientation
  • Complex Problem-Solving
  • Leadership and Guidance
  • Creativity and Innovation
  • Critical Thinking
  • Career Planning
  • Interview coaching
  • Career Counseling
  • Workforce Readiness
  • Skill Development

Accomplishments

  • Led and Executed Breakroom Refresh Project
  • Career Coach Pilot
  • Led and Executed New Braunfels Career Prep Week
  • PDS for Students Pilot
  • Facilitated a class of 8 PDS Graduates
  • Led and Executed bi-annual Job Fairs
  • BPM Area Winner for David Ashworth Community Service
  • Women of Distinction (2 Years)

Timeline

Management Experience for SORL

H-E-B
05.2023 - Current

Career Coach Admin

H-E-B
09.2022 - 05.2023

Career Coach Pilot

H-E-B
01.2022 - 08.2022

Store Admin I

H-E-B
05.2017 - 12.2021

Service Admin, Admin Specialist, Acting M.I.C.

H-E-B
09.2011 - 04.2017

BBA - in Management With Human Resources Concentration

Texas A&M University- San Antonio
Monica R Pena