MONICA R. THOMAS
Douglasville,GA
Summary
Strategic Business Administrator with 20 years of experience successfully leading diverse teams through both routine and transitional business operations. Responsible manager of company finances with dedication to both organizational bottom-line and well-being of personnel. Innovative individual with enduring work ethic and excellent client relationship-building. Exceptional organizational skills for improving operations.
Overview
10
10
years of professional experience
Work History
Branch Executive Administrator
Weichert Realtors Prestige Partners
01.2023 - Current
- Oversees all aspects of the branch administration functions.
- Planned both internal and external events and staff trainings.
- Prepared and distributed memos describing company's administrative policies and procedures to all staff members.
- Developed monthly reports.
- Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
- Managed day-to-day development issues.
- Monitored executive and site schedules to coordinate meetings and corporate events.
- Observed all laws, regulations and other applicable obligations.
- Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
- Represented company at conferences and seminars to boost outreach.
- Developed improved recruiting methods to reduce turnover and build highly effective teams.
- Translated business priorities into implementable actions.
PRECLOSER
O’KELLEY & SOROHAN ATTORNEY AT LAW
06.2022 - 09.2022
- Responsible for pre closing real estate closing files, supporting the main closer by reviewing title work
- Good understanding and familiarity with residential real estate transactions
- Order payoffs, HOA closing letters, Water and Tax bills, and any other documentation needed for closing
- Review title work to ensure timely closing of real estate transactions
- Prepare title commitment/binder for lenders
- Coordinate with client/seller, agent(s), lender and vendors to process closings
- Follow up on late title work and/or title curative on clearing issues
- Follow up on delivery timelines of required deeds and other documents
- Solve problems and offer solutions on files to assure closing within required timeframe
- Communicate accurately and concisely with the buyer, seller, agents, lenders, vendors, and county and municipal offices, ensuring positive relationships are developed
KINDERGARTEN AFTERCARE TEACHER
MT PARAN CHRISTIAN SCHOOL
08.2021 - 05.2022
- Observed and monitored children's play activities to promote healthy, safe environment.
- Prepared after-school enrichment activities for children to encourage student participation.
- Organized and stored toys and classroom materials to maintain order in activity areas.
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
- Monitored student attendance by collecting attendance rosters and overseeing attendance database.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
TEACHER
GRACE PLACE PRESCHOOL
08.2019 - 05.2020
- Plan curriculum: Prepare daily lessons and exercises; follow age-appropriate curriculum guidelines for preschoolers, such as counting single-digit numbers, identifying colors, categorizing and grouping shapes, and memorizing the alphabet
- Read stories from age-appropriate books and encourage students to interact through creative feedback in group discussions
- Supported student physical, mental, and social development using classroom games and activities.
- Social development: Help students integrate with one another and interact in groups, whether they’re working on curriculum, completing tasks, or during play activities
- Behavior issues: Identify emotional problems and address them with the child’s parents or guardians during parent-teacher conferences
- Progress reports: Evaluate work; keep student records and provide parents or guardians with timely progress reports
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
BRANCH MANAGER
MAXIMUM ONE REALTY
01.2013 - 07.2019
- Maintained friendly and professional customer interactions.
- Engaged employees in business processes with positive motivational techniques.
- Complied with regulatory guidelines and requirements.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Consulted customers to boost product sales and services.
- Resolved various issues impacting sales management and business operations.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Generated financial and operational reports to assist management with business strategy.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Launched new training program to boost employee skills and staff retention rate.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Maintained A/P, A/R, EM Deposit and branch budget.
Education
High School Diploma -
Ocean Township High School
Oakhurst, NJ06.1988
Skills
- Business Presentations
- Training Manuals and Processes
- Company Event Coordination
- Planning and Prioritization
- Team Development
- Business Requirements Documents (BRDs)
- Data Communications
- Department Leadership
- Negotiation
- Records and Database Management
- Business Administration
- Effective Communication
- Contracts
- Team Recruiting
- Implementing New Business Systems
- Staff Meetings
- Managing Multiple Projects
- Executive Support
- Project Management
- Sensitive Document Disposal
- Microsoft Office Suite
- Orientation and Training
- Office Supplies and Inventory
- Operations Management
- Visitor Tracking
- Update Policies
Timeline
Branch Executive Administrator
Weichert Realtors Prestige Partners
01.2023 - Current
PRECLOSER
O’KELLEY & SOROHAN ATTORNEY AT LAW
06.2022 - 09.2022
KINDERGARTEN AFTERCARE TEACHER
MT PARAN CHRISTIAN SCHOOL
08.2021 - 05.2022
TEACHER
GRACE PLACE PRESCHOOL
08.2019 - 05.2020
BRANCH MANAGER
MAXIMUM ONE REALTY
01.2013 - 07.2019
High School Diploma -
Ocean Township High School
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