Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Monica Renee King

Batesville,Arkansas

Summary

Excellent communication / listening skills used in identifying and satisfactorily resolving issues that bring about positive changes

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Store Clerk/Grill Cook

Cushman Country Store
09.2024 - Current
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.
  • Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.

Master Retail Merchandiser

DriveLine RetailMarchandising
03.2024 - 12.2024
  • Plan commercial displays to entice and appeal to customers
  • Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches
  • Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor
  • Construct or assemble displays or display components from fabric, glass, paper, or plastic, using hand tools or woodworking power tools, according to specifications
  • Take photographs of displays or signage
  • Store, pack, and maintain inventory records of props, products, or display items
  • Use computers to produce signage
  • Experience with: Straight screwdrivers, Rulers, Desktop computers
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Arranged consistent shelves, bins, and racks at 4-6 locations by following established planograms.

Kitchen Assistant

WRAAA/ Eagle Mountain Assisted Living
01.2023 - 05.2024
  • Washing, peeling, and cutting vegetables, cleaning and preparing meat and fish, and preparing complex meals and deserts
  • Making sure the kitchen is clean and organized; receiving and inspecting inventory; preparing ingredients in advance so they are readily available for daily recipes; and stocking products on the shelves
  • Assisted chefs in food preparation tasks, resulting in timely meal service.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Enhanced kitchen efficiency by maintaining clean and organized workstations.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained strict compliance with food safety regulations, ensuring high-quality meals for patrons.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Trained new kitchen assistants on standard operating procedures and best practices, leading to a more efficient team overall.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Learned other teammates' work tasks to train as backup.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Maintained high personal grooming standards and uniform presentation.

Lead Sales Associate

Dollar General
06.2021 - 12.2021
  • Ticket, arrange, and display merchandise to promote sales
  • Watch for and recognize security risks and thefts and know how to prevent or handle these situations
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Compute sales prices, total purchases, and receive and process cash or credit payment
  • Inventory stock and requisition new stock
  • Answer questions regarding the store and its merchandise
  • Exchange merchandise for customers and accept returns
  • Clean shelves, counters, and tables
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
  • Bag or package purchases and wrap gifts
  • Rent merchandise to customers
  • Performing General Physical Activities
  • Training and Teaching Others
  • Performing for or Working Directly with the Public
  • Performing Administrative Activities
  • Organizing, Planning, and Prioritizing Work
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Assisting and Caring for Others
  • Analyzing Data or Information
  • Monitoring Processes, Materials, or Surroundings

Experience with: GroupMe, Cash registers, Barcode scanners, Computerized cash registers, Magnetic card readers, Point of sale POS computer terminals

  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Developed and maintained knowledge of current sales and promotions.

Manager/Cook

Batesville School District
08.2013 - 08.2018
  • Establish and enforce nutritional standards for dining establishments, based on accepted industry standards
  • Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs
  • Schedule staff hours and assign duties
  • Keep records required by government agencies regarding sanitation or food subsidies
  • Investigate and resolve complaints regarding food quality, service, or accommodations
  • Maintain food and equipment inventories, and keep inventory records
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
  • Establish standards for personnel performance and customer service
  • Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary
  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity
  • Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control
  • Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety
  • Order and purchase equipment and supplies
  • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
  • Experience with: Microsoft Word, Microsoft Office
  • Placed orders to restock items before supplies ran out.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.

Education

ServSafe Manager -

UACCB
Batesville, AR
07.2023

Child Nutrition Manager Training part 2 -

ADE University of Central Arkansas
Vilonia, AR
06.2018

Child Nutrition Manager Training part 1 -

ADE University of Central Arkansas
Vilonia, AR
06.2016

High School Diploma -

GrandPrairie High School
Grand Prairie, TX
05.1992

High School Diploma or Equivalent - Child Development

GPHS
Grand Prairie, TX
05.1992

Skills

  • Customer service
  • Patience and empathy
  • Cleanliness and hygiene
  • Reliability and punctuality
  • Team management
  • Honest and dependable
  • Adaptable and flexible
  • Problem-solving
  • Active listening
  • Time management
  • Attention to detail
  • Strong communication and interpersonal skills
  • Multitasking Abilities
  • Organizational skills

Accomplishments

  • Prepared varied menu items in a fast-paced environment.
  • Adhered to safe food handling and sanitation standards at all times.
  • Supervised team of 4-6 staff members.
  • Increased team productivity by implementing key process improvements.
  • Contributed to a consistent customer satisfaction rating through quality and timely service.
  • Suggested actionable improvements to streamline training procedures.

Certification

  • Child Nutrition Manager Training part 2, 06/01/18, This certificate program provides detailed information on the requirements to run a school food service operation
  • Child Nutrition Manager Training part 1, 06/01/16, This certificate program provides detailed information on the requirements to run a school food service operation
  • ServSafe Manager, 07/01/23, This certification verifies that a manager or person-in-charge has the knowledge to protect the public from foodborne illness. The course covers topics such as personal hygiene, cross-contamination, time and temperature, and cleaning and sanitizing.
  • CPR Certification, 05/01/11, Basic CPR class

Timeline

Store Clerk/Grill Cook

Cushman Country Store
09.2024 - Current

Master Retail Merchandiser

DriveLine RetailMarchandising
03.2024 - 12.2024

Kitchen Assistant

WRAAA/ Eagle Mountain Assisted Living
01.2023 - 05.2024

Lead Sales Associate

Dollar General
06.2021 - 12.2021

Manager/Cook

Batesville School District
08.2013 - 08.2018

High School Diploma or Equivalent - Child Development

GPHS

ServSafe Manager -

UACCB

Child Nutrition Manager Training part 2 -

ADE University of Central Arkansas

Child Nutrition Manager Training part 1 -

ADE University of Central Arkansas

High School Diploma -

GrandPrairie High School