Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Monica Toy

Monica Toy

Columbia Station,OH

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences. Experienced with managing and coordinating complex schedules in fast-paced environment. Utilizes strong organizational skills to ensure efficient scheduling and minimize conflicts. Track record of adapting to changing needs and maintaining effective communication with team members. Healthcare professional with commitment to high standards and delivering impactful results. Adept at providing patient care, supporting daily activities, and ensuring comfort and safety. Reliable collaborator who adapts to changing needs and excels in team environments. Valued for strong communication and patient interaction skills.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Activities Leader

Northwestern Health Care Center
02.2023 - Current
  • Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
  • Coordinated logistics for events, including venue selection, materials preparation, and equipment setup.
  • Collaborated with team members to design innovative programs tailored to community interests and needs.
  • Maintained accurate records of participant attendance, progress, and other relevant data to inform future planning and decision-making processes.
  • Assisted in the planning and execution of special events, contributing to memorable experiences for all participants.
  • Maintained and ordered supplies for activities.

STNA Nursing Assistant

Sprenger Elms Retirement Village
01.2019 - Current

Provided compassionate personal care and assistance to residents with daily living activities.

  • Maintained accurate documentation of patient care, enhancing communication among healthcare team members.
  • Kept accurate records of patients' care, condition, and progress.
  • Collaborated with nursing staff to develop and implement individualized care plans for residents.
  • Monitored vital signs and reported significant changes to healthcare professionals promptly.

Scheduling Coordinator ,STNA, Receptionist

The Village at St Edwards
01.2000 - 05.2021
  • Coordinated scheduling for multiple departments, ensuring efficient resource allocation and timely project execution.
  • Developed and maintained scheduling systems to improve workflow efficiency across teams.
  • Collaborated with cross-functional teams to resolve scheduling conflicts and optimize team performance.
  • Implemented process improvements that enhanced communication between departments regarding project timelines.
  • Help with payroll,Put in PTO,cover shifts for Al,MC
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Education

High School Diploma -

Cornerstone Christian High School
Jacksonville, FL

Skills

  • Event planning proficiency
  • Effective time management
  • Goal setting strategies

Customer service

Call center experience

Microsoft Excel

Scheduling

Appointment scheduling

Certification

stna

first aid /cpr

Timeline

Activities Leader

Northwestern Health Care Center
02.2023 - Current

STNA Nursing Assistant

Sprenger Elms Retirement Village
01.2019 - Current

Scheduling Coordinator ,STNA, Receptionist

The Village at St Edwards
01.2000 - 05.2021

High School Diploma -

Cornerstone Christian High School