Monicia Ball
Houston,TX
Summary
* Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
4
4
years of professional experience
Work History
Texas Work Advisor II
Texas Health and Human Services
04.2023 - Current
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
- Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
- Developed strong relationships with clients through regular communication and excellent customer service.
Teacher
Katy Kids Connection
07.2022 - 02.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Utilized data-driven instruction to tailor lessons for improved academic performance.
Teacher
Club Rewind
01.2022 - 05.2022
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
- Designed lesson plans tailored to meet diverse needs of students, enhancing individual learning outcomes.
- Supported students with homework and academic challenges, improving their academic performance.
- Coordinated with school staff to align after-school teaching with day curriculum, ensuring cohesive educational experience.
Education
High School Diploma -
Cypress Lakes High School
5750 Greenhouse Rd, Katy Tx 7744905-2022
Skills
- Analytical thinking
- Critical thinking
- Client engagement
- Data interpretation
- Research
- Group facilitation
- Customer service
- Active listening
- Client relationship management
- Teamwork and collaboration
- Excellent communication
- Solution-oriented approach
- Task prioritization
Timeline
Texas Work Advisor II
Texas Health and Human Services
04.2023 - Current
Teacher
Katy Kids Connection
07.2022 - 02.2023
Teacher
Club Rewind
01.2022 - 05.2022
High School Diploma -
Cypress Lakes High School
Similar Profiles
Elma VasquezElma Vasquez
Program Administrative Assistant II at Medical & Social Services Division, Access & Eligibility Services Texas Health and Human Services CommissionProgram Administrative Assistant II at Medical & Social Services Division, Access & Eligibility Services Texas Health and Human Services Commission
Riesha PalmsRiesha Palms
Customer Service Representative at Texas Health and Human Services CommissionCustomer Service Representative at Texas Health and Human Services Commission
Brenda F. CalvinBrenda F. Calvin
Nurse State Reviewer, Interated SAMT Monitor at State Of Texas - Health And Human Services CommissionNurse State Reviewer, Interated SAMT Monitor at State Of Texas - Health And Human Services Commission
Teia AllenTeia Allen
Senior Client Relations Specialist at Veterans Affairs Medical Center (Prosthetics)Senior Client Relations Specialist at Veterans Affairs Medical Center (Prosthetics)
DaiJah LoganDaiJah Logan
Operations Project Manager at ClippOperations Project Manager at Clipp