Monie Kabran
Houston,TX
Summary
Detail-oriented and highly organized professional with a strong background in team leadership, customer service, and operations management, complemented by a recent degree in Political Science and a Minor in Communications. Seeking to leverage my exceptional administrative, organizational, and communication skills in a paralegal or legal assistant role. Known for the ability to manage multiple tasks, anticipate needs, and thrive in fast-paced environments while maintaining a high level of confidentiality and professionalism.
Overview
6
6
years of professional experience
Work History
Property Claims Advocate
Freelance
03.2024 - 03.2025
- Successfully represented family in a property damage claim resulting in full settlement, managing all negotiations and documentation
- Negotiated and secured a favorable settlement without formal legal representation, demonstrating strong advocacy and problem solving skills
- Independently managed a complex property damage claim resulting from fire, coordinating directly with insurance companies and contractors.
- Communicated effectively with multiple insurance adjusters, attorney and local authorities to facilitate timely resolution.
Operations Manager
Smoothie King
01.2020 - 01.2024
- Managed daily operations with attention to legal and procedural compliance, ensuring smooth business practices while handling confidential staff and customer information.
- Provided administrative support, including maintaining detailed records, filing, and managing sensitive data for efficient business operations.
- Managed employee performance and provided training in policies, procedures, and customer service standards, highlighting effective communication, conflict resolution, and legal compliance.
- Developed and maintained positive client relationships, demonstrating effective written and verbal communication skills in addressing concerns and resolving issues.
Assistant Manager of Operations
Smoothie King
02.2019 - 12.2020
- Assisted with daily operations, ensuring adherence to legal and company policies, particularly in financial transactions and inventory management.
- Coordinated scheduling and staffing for optimal operational efficiency, while following company and legal labor regulations.
- Supported legal compliance through maintaining accurate records of daily cash reconciliations and inventory counts.
- Led operational initiatives to enhance workflow efficiency and reduce turnaround time.
Education
Bachelor of Science - Political Science
University of Houston Downtown
Houston, TX12-2022
Skills
- Client Communication & Relationship Management
- Records & File Management (Confidential Information)
- Drafting Correspondence & Legal Documents
- Time Management & Task Prioritization
- Conflict Resolution & Strategic problem-Solving
- Attention to detail and accuracy
Timeline
Property Claims Advocate
Freelance
03.2024 - 03.2025
Operations Manager
Smoothie King
01.2020 - 01.2024
Assistant Manager of Operations
Smoothie King
02.2019 - 12.2020
Bachelor of Science - Political Science
University of Houston Downtown
Similar Profiles
Chaithanya Kumar Reddy NayaniChaithanya Kumar Reddy Nayani
.NET Developer at Freelance.NET Developer at Freelance
YAZAN HUSSAINYAZAN HUSSAIN
Interior Designer and Project Manager at FreelanceInterior Designer and Project Manager at Freelance
FEYISHAYO AWONIYIFEYISHAYO AWONIYI
Dj/Private Event Coordinator at FreelanceDj/Private Event Coordinator at Freelance
Usman ZahidUsman Zahid
Software Engineer at FreelanceSoftware Engineer at Freelance
Jakwannai WashingtonJakwannai Washington
Lead Teacher, Biology & Biomedical Science at Sheldon Independent School DistrictLead Teacher, Biology & Biomedical Science at Sheldon Independent School District