Monika Balani

• Ensures loan documentation complies with all federal, state and local laws and internal policies.
• Review conditions precedent to loan approval to ensure all conditions are met.
• Review corporate entity documents to ensure the proper, authorized parties execute loan documents.
• Effectively manages and prioritizes work queues to ensure timely closing of loans.
• Review loan documents to ensure loan terms, collateral, obligors, loan covenants and financial reporting covenants are consistent with the credit approval documents.
• Prepares closing instruction letters to ensure proper loan closing by implementing facility limits, lien perfection and lien position.
• Ensuring audit trails are maintained for all type of documents.
• Ensuring the confidentiality of sensitive information and documents of customers
• Closely monitor the team on day-to-day basis to ensure all SLA’s are met and any expectation are immediately escalated for resolution.
• Manages, mentors and train other closing and documentation staff.
• Supervise internal and external audits to maintain quality and resolved issues.

PROJECT MANAGEMENT (US)

Moved to Projects teams to test, train and implement new business tools which helped automating cash flows tracking within operations eliminating the manual work for US region as per the business requirement from operations team with whole new key responsibilities and expectations. The role was demanding complex and critical in nature which requires interaction with all audience levels across operations including onshore counterparts, Credit risk managers, Relationship Managers, Front office, etc.

Projects:

- Cash Matching Automation for US region: Cash matching is the linking of funds received in Nostro account of bank to loan IQ. Any unmatched fund with the transaction is considered as a cash break for bank. We developed an API solution with the help of development team which performs rule-based matching. The API use references of customer’s names and deals aligned under LS2 which then find and complete cash matching automatically with the best suitable match based on the amount, CCY, and date.

- dbSteer: Capacity management modal developed to optimize resource utilization. It provided joint understanding, transparency and clear view on workload (demand) and resource utilization across all levels which reduced management efforts and improved comparability, benchmarking and transparency with better operationalization of strategic goals.

- dbLobster: Tracking, managing and reporting of cash breaks in US and Canada was completely manual and required significant efforts on emails/excels. Reconciliations were often time consuming due to unavailability of workflow system. Considering this, we developed a compatible internal management application named dbLobster to track, reconcile, report and manage cash breaks which mitigated undue risks of manual cash tracking and provided added controls with an option to track audit trail and refer historic archives.1

Key Responsibilities

• Established and maintained an efficient and productive working environment with the department based on continuous and effective staff communication.
• Communicated with management team to coordinate system and control activities related to all projects.
• Efficiently completed required testing to ensure smooth and timely release.
• Provided end to end knowledge clarity with respect to the projects to operations teams to make them more familiar and comfortable with the projects.
• Provided shadow sessions post release for smooth implementation.

LOAN SYNDICATION –TRADING AND SERVICING (UK- London, US - NewYork)

Key Responsibilities

• Managed 4 eye approvals for primary, secondary and third-party trades in Loan IQ. Analyzing and resolving the trade discrepancies to ensure smooth settlement on value date as per the assignment agreement, confirms and Pricing letters.
• Closely monitor the team on day-to-day basis to ensure all SLA’s are met and any expectation are immediately escalated for resolution.
• Support the Servicing desk - deal closing, approving drawdowns, repayments, rollovers, funding, fees and external payments, collection of interest, NOSTRO and past due reconciliation.
• Escalated issues as required to the management.
• Dispatching all the cash flows before their respective currency cut off with confirmation from client.
• Contacting corresponding desks/Middle office/Sales support areas and raising amendment requests for further validation on issues and smooth settlement of trades.
• Instructing payments to clients via SWIFT (MT202, MT103)
• Ensuring compliance to rules and regulations of the bank including latest updates and notifications; reviewing documents as per bank guidelines.
• Responsible for handling queries from client and resolving them within the SLA.
• Ensure timely follow ups with an agent/ customer for any missing notification.
• Ensured to be assisted in creating proper backups through adequate cross training, within the department.
• Acts as a mentor to new team members and provides support or assist with their development

LOAN SYNDICATION –TRADING AND SERVICING (UK- London, US - NewYork)

Key Responsibilities

• Responsible for processing primary, secondary and third-party trades in Loan IQ. Analyzing and resolving the trade discrepancies to ensure smooth settlement on value date as per the assignment agreement, confirms and Pricing letters.
• Dispatching all the cash flows before their respective currency cut off with confirmation from client.
• Contacting corresponding desks/Middle office/Sales support areas and raising amendment requests for further validation on issues and smooth settlement of trades.
• Ensuring compliance to rules and regulations of the bank including latest updates and notifications; reviewing documents as per bank guidelines.