Monika Cioch
Howard Beach,NY
Summary
Financial Service Professional with over 13 years of experience of providing excellent customer service and handling customer banking needs. Regarded for accuracy, commitment, and the ability to manage multiple tasks simultaneously. Focused Payroll Specialist known for handling job tasks with poise. Highly trained in all aspects of payroll and considered dedicated team player. Looking to take on a new role with a company where attention to detail and all types of personalities will be appreciated.
Overview
16
16
years of professional experience
Work History
Payroll Associate
Metropolitan Opera
New York, NY
11.2021 - Current
- Processed payroll for up to 500 employees every week, including calculating and verifying hours worked and deductions due.
- Maintained accurate records of employee pay, benefits, deductions, leave time, and other relevant information in the company's payroll system.
- Responded to employee questions about payroll issues such as taxes, deductions, or vacation accrual.
- Performed regular audits of data entry into the payroll system to ensure the accuracy of employee payments.
- Tracked employee vacation, personal, and sick leave earnings and use.
- Processed employee requests related to taxes, direct deposit enrollment, or address changes.
- Managed direct deposit setup instructions for new hires and existing employees.
Financial Service Associate
New York Community Bank
NY
01.2008 - 10.2021
- Processes all customer-related financial transactions in accordance with the regulations and guidelines of the Bank
- Responsible for opening, maintaining, and closing all account types
- Receive and process both business and personal account transactions.
- Assists in the achievement of branch sales goals by developing, setting and achieving personal sales and referral goals
Education
BACHELOR - ADMINISTRATION -
The Technical University
02.2001
Skills
- MS Office
- Data Entry
- Financial Software
- Detailed Oriented
- Communications
- Customer Relations
- Customer Service
- Payroll Processing
- Payroll software proficiency
- Payroll administration
Timeline
Payroll Associate
Metropolitan Opera
11.2021 - Current
Financial Service Associate
New York Community Bank
01.2008 - 10.2021
BACHELOR - ADMINISTRATION -
The Technical University
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