Monika Crossin
Arlington Heights,IL
Summary
Seasoned Personal Stylist and former Nika Boutique owner with a proven ability to cultivate lasting client relationships. Expert in organization, operational efficiency, and trend forecasting, with a demonstrated talent for critical thinking, problem-solving, and exceptional customer communication. Skilled in managing high-stakes projects, driving marketing strategies, maintaining confidentiality, and delivering results in fast-paced, dynamic environments.
Overview
21
21
years of professional experience
Work History
Bantam Major Hockey Manager
Northwest Chargers Hockey Association
Mount Prospect, IL
08.2020 - Current
- Facilitate collaboration between 3 coaches, 17 players, and 34 parents by driving clear communication, managing expectations, and resolving conflicts to maintain team cohesion.
- Orchestrate logistics for 16+ games and 3–4 annual tournaments, overseeing scheduling, registration, travel, accommodations, and on-site operations.
- Administer the team’s confidential annual budget, overseeing fee collection, expense tracking, and financial reporting while upholding discretion and transparency.
- Navigate last-minute changes, travel disruptions, and scheduling challenges with composure and critical thinking, ensuring seamless execution of team activities within a 10–20 hour weekly commitment.
Stay-at-home Parent
Self-employed
Arlington Heights, IL
10.2011 - Current
- Direct household operations exceeding 80 hours weekly, including meal planning, grocery shopping, cleaning, and transportation to activities.
- Reduce family expenses by 20-25% and increase annual savings by 20-25% through strategic financial adjustments.
- Coordinate live auction efforts for the annual 300-500+ person school gala, successfully raising $30k annually.
- Lead the planning and execution of graduation events for 100-200 eighth graders and their families, overseeing catering, floral arrangements, and event logistics.
- Strengthen the school community as a volunteer, fulfilling roles such as room mom, lunch assistant, and religious activities coordinator.
Personal Stylist
Self-employed
Arlington Heights, IL
01.2011 - Current
- Secure a 100% repeat client rate and expanded clientele exclusively through word-of-mouth referrals, reflecting exceptional service and client satisfaction.
- Oversee high-end styling budgets averaging $8k per client, with peak projects reaching $20k, while consistently delivering full wardrobe transformations within 1–2 weeks.
- Manage all transactions, including purchases and returns, and streamlined client billing by invoicing only for final selections plus a comprehensive styling and closet revamp fee.
- Monitor emerging trends through trade shows, fashion media, and blogs to deliver current, relevant, and trend-forward wardrobe recommendations.
- Execute multiple client projects simultaneously, navigating tight timelines and fast-paced demands with strong organization and adaptability.
Owner
Self-employed
Park Ridge, IL
08.2006 - 10.2011
- Curated and fostered strong, lasting relationships with 40+ vendors, utilizing strategic negotiation and interpersonal skills to secure favorable pricing and exclusive product access.
- Engineered and executed innovative marketing campaigns that propelled Nika Boutique into the spotlight, securing features in top-tier publications such as Us Weekly, InStyle, Lucky, CS Magazine, and Oprah’s Favorite Things.
- Directed and mentored a team of 8–10 employees, encouraging a culture of collaboration, accountability, and excellence, to ensure all operational goals were met on time and within budget.
- Crafted a comprehensive 20+ page business plan, outlining key objectives to establish a brand identity and drive customer retention through high-quality, customized women’s fashion.
- Designed detailed product specifications, applying deep market insight to deliver fashion-forward collections that consistently exceeded expectations.
Store Buyer/Manager
The Wild Rose
Arlington Heights, IL
10.2004 - 05.2006
- Mentored and coached junior staff on purchasing procedures, ensuring adherence to best practices and efficiency in operations.
- Managed and tracked purchase records, including quantities ordered, delivery dates, and pricing, ensuring accuracy and compliance with company standards.
- Assessed spending patterns to project future needs and proactively adjusted the budget to optimize financial planning.
- Designed a distinctive store atmosphere through strategic visual merchandising, including floor sets and window displays.
Education
Bachelor of Arts - Corporate Health Science And Communications
University of St Thomas
St Paul, MN05-1998
Skills
- Communication
- Time management
- Budget planning
- Critical thinking
- Attention to detail
- Market research
Timeline
Bantam Major Hockey Manager
Northwest Chargers Hockey Association
08.2020 - Current
Stay-at-home Parent
Self-employed
10.2011 - Current
Personal Stylist
Self-employed
01.2011 - Current
Owner
Self-employed
08.2006 - 10.2011
Store Buyer/Manager
The Wild Rose
10.2004 - 05.2006
Bachelor of Arts - Corporate Health Science And Communications
University of St Thomas
Similar Profiles
Nate McDonaldNate McDonald
Volunteer at St. Albert Minor Hockey Association, Fort Saskatchewan Minor Hockey, Sturgeon Hockey ClubVolunteer at St. Albert Minor Hockey Association, Fort Saskatchewan Minor Hockey, Sturgeon Hockey Club
Allison GonsalvesAllison Gonsalves
Administrative Coordinator at CARHA Hockey (Canadian Adult Recreation Hockey Association)Administrative Coordinator at CARHA Hockey (Canadian Adult Recreation Hockey Association)
Anselm MohammedAnselm Mohammed
NA at Ball Hockey Referee, Edmonton Minor Ball Hockey AssociationNA at Ball Hockey Referee, Edmonton Minor Ball Hockey Association
Alexa SohnAlexa Sohn
Merchandise Sales Representative at Broadway In ChicagoMerchandise Sales Representative at Broadway In Chicago
Keegan SweetKeegan Sweet
Electronics Technician at Northrop GrummanElectronics Technician at Northrop Grumman