Monika Garabedian
Apopka
Summary
Committed worker with numerous years of expertise in food industry alongside hospitality experience. Previous experience as a trainer in the food industry as well as extensive money management and revenue tracking knowledge.
Overview
9
9
years of professional experience
Work History
Boat Captain
Walt Disney World Resort
Orlando
05.2023 - Current
- Navigated watercraft safely through park waterways and guest areas.
- Streamlined boarding processes, enhancing guest flow and reducing wait times.
- Coordinated with team members to ensure cleanliness and operational readiness of vessels.
- Responded to guest inquiries and provided information about park attractions.
- Monitored weather conditions, ensuring safe operation of boats through informed decision-making.
- Adhered to safety protocols, assessing weather variables to promote passenger and vessel safety.
Quick Service Attendant
Walt Disney World Resort
Orlando
11.2018 - 05.2022
- Delivered exceptional customer service in fast-paced dining environments, enhancing guest satisfaction and loyalty.
- Ensured cleanliness and organization of dining areas and equipment to create a welcoming atmosphere for guests.
- Trained new employees on operational procedures and service standards.
- Monitored inventory levels and reported shortages to management for timely restocking.
- Oversaw cash handling within registers across 5 locations, ensuring accuracy and accountability in transactions.
- Ensure that all guest, big and small, had an exceptional dinning experience with a little extra Magic.
Front of House Employee
Panera Bread
West Palm Beach
08.2017 - 06.2018
- Delivered exceptional customer service to create memorable dining experiences.
- Coordinated service for large groups, ensuring timely satisfaction for all guests.
- Operated cash register and processed transactions efficiently and accurately.
- Executed accurate payment processing using cash registers or POS systems.
- Maintained cleanliness and organization of dining area and food preparation stations.
Education
Associate of Science - Biomedical Sciences
Salem International University
WV06-2017
Skills
- Operational efficiency
- Food safety
- Customer service
- Cash handling
- Time management
- Problem solving
- Attention to detail
- Effective communication
- Training and mentoring
- Conflict resolution
Timeline
Boat Captain
Walt Disney World Resort
05.2023 - Current
Quick Service Attendant
Walt Disney World Resort
11.2018 - 05.2022
Front of House Employee
Panera Bread
08.2017 - 06.2018
Associate of Science - Biomedical Sciences
Salem International University