Monika Hannah

• Recruited students from various backgrounds and fitness levels
• Designed each class to match skill and learning levels of all participants
• Provided resources and information for group members seeking additional health and fitness goals
• Monitored body form and technique in group environments to ensure safety of individuals
• Performed special events for various charities such as AIDS, autism, and cancer awareness.
• Managed group fitness classes of up 36 members.
• Encouraged and motivated participants to persevere through challenges to achieve new goals.
• Collaborated with other instructors to create effective class designs focused on participant feedback.
• Assisted with marketing and promoting of classes and services.

Supervised teams of individuals from various backgrounds and ensured that they were executing their assigned duties for effective clinical flow.

• Counseled and educated participants about nutritional foods and gave educational tools to enable their families to thrive by individual counseling and group classes.
• Managed and monitored clinical inventory, such as EBT cards, formula, drop shipments, breast pumps.
• Delivered exceptional level of service to over 3800 participants by listening to their concerns, answering questions, and offering referral services.
• Assisted with community garden and immunization events
• Worked proficiently with MOSAIC computer programming, Excel, Microsoft word and PowerPoint
• Resolved frequent client disputes.
• Provided appropriate follow-up according to patient's individual treatment goals and referred patients to outpatient and community services as appropriate.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.

• Compiled, edited, and proofread several documents, reports, and scientific posters
• Distributed required reports to appropriate departments
• Supported professor by assisting in clerical needs in department by collecting assignments and completing other needed tasks.
• Checked assignments, proctored tests and provided grades according to university standards.
• Built and maintained professional relationships with students and faculty members.

• Distributed syllabus and informed students of course curriculum and learning objectives.
• Devised educational presentations to creatively communicate coursework objectives.
• Frequently provided educational lectures to students.
• Retained interest and maximized receptive learning by utilizing practical laboratory methods, dissections, and microscopic assessments.
• Taught diverse student population by employing various learning styles.
• Assessed students’ knowledge and skills through assignments, exams, and uploaded grades to college forum.
• Organized supplies, maintained equipment and prepared laboratory environments for student learning.
• Created materials and exercises to illustrate application of course concepts.