Summary
Overview
Work History
Education
Skills
Timeline
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Monika King

Jonesboro,GA

Summary

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

28
28
years of professional experience

Work History

General Manager

Arrow Waste
07.2014 - Current


  • Increase revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.


  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Business Development Manager

Bakers Shoes
04.1996 - 10.2009
  • Monitored competitive activity and market conditions to provide feedback to management.
  • Optimized sales processes for improved efficiency and effectiveness in meeting organizational targets.
  • Collaborated with internal departments such as finance, operations, and logistics to ensure smooth execution of business development plans.
  • Mentored junior team members to develop their skills and capabilities in driving business growth across the region successfully.
  • Successfully turned around underperforming territories by reevaluating and adjusting sales approaches, leading to increased market share and profitability.
  • Gathered customer needs and worked with product development teams to implement changes based on feedback.
  • Provided regular performance reports to senior management, offering insights into areas of success as well as potential improvement opportunities.
  • Taught consultative selling techniques to new and existing staff members to build expertise.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Education

Degree in Sales And Management - Sales

Hohenstein School
Stuttgart, United States
05.1982

Skills

  • Team supervision
  • Cross-functional team management
  • Supervision and training
  • Team training and development
  • Quality Management
  • Labor Cost Controls
  • Recruitment
  • Consistently meet goals
  • Motivation
  • Operations Management
  • Effective leader
  • Time Management
  • Customer Relations
  • Efficient multi-tasker
  • Deadline-oriented
  • Team Player
  • Expense Control
  • Problem Resolution
  • Troubleshooting expertise
  • Staffing
  • Staff training/development
  • Exceptional interpersonal communication
  • Workflow Planning
  • Operations Oversight
  • Organizational Development
  • Verbal and written communication

Timeline

General Manager

Arrow Waste
07.2014 - Current

Business Development Manager

Bakers Shoes
04.1996 - 10.2009

Degree in Sales And Management - Sales

Hohenstein School

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Monika King