Assisted customers in understanding their eligibility for assistance payments and provided guidance on how to apply.
Provided information and advice to customers regarding the application process, policy and procedures.
Processed applications for assistance payments, including verifying income and other required documents.
Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
Accompanied clients to doctor's appointments and outings when necessary.
Prepared meals according to dietary guidelines set forth by the physician or dietitian.
Managed household duties such as grocery shopping and errand running for clients who are unable to do so themselves.
Gave reminders about hygiene practices like brushing teeth or combing hair.
Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Restocked unit frequently with necessary medical supplies.
Notified senior staff of patient emergencies to optimize outcomes.
Prepared patient chart for admission and compiled appropriate paperwork.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
Communicated with patients to determine feelings, need for assistance or social and emotional support.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Answered patient call signals and signal lights to determine patients' needs.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Planned and served meals and snacks to patients according to prescribed diets.
Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Supplied, collected and emptied patient bedpans on frequent basis.
Administered medications and educated patients and families on correct at-home administration.
Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Reminded patients to take prescribed medications or nutritional supplements.
Shaved and draped patients to prepare for surgery, treatment or examination.
Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
Own Business
Augustow , Poland
Cosmetologist
09.2020 - 07.2024
Job overview
Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Demonstrated strong organizational and time management skills while managing multiple projects.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Demonstrated leadership skills in managing projects from concept to completion.
Gained extensive knowledge in data entry, analysis and reporting.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cultivated interpersonal skills by building positive relationships with others.
Learned and adapted quickly to new technology and software applications.
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Developed strong communication and organizational skills through working on group projects.
Suggested treatments and styles to suit customer appearance and fashion choices.
Designed long-term personalized care plans for [Number] clients with all types of hair and makeup needs.
Performed pedicures and manicures for [Number] scheduled and [Number] walk-in customers daily.
Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Applied makeup to clients for special occasions to meet requirements.
Developed new techniques to improve appearance of customer and provide different looks.
Custermer Service Representative at Staten Island Hospital, Staten Island ,NYCustermer Service Representative at Staten Island Hospital, Staten Island ,NY