Monika McLaughlin
Tampa
Summary
Adaptable and enterprising Manager with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sous Chef
Sunda New Asian
02.2024 - Current
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Enhanced overall restaurant efficiency by streamlining kitchen operations and implementing effective time management strategies.
Executive Chef/Partner
Butcher and Barbeque
01.2022 - 02.2024
- Coordinated catering services for special events, showcasing culinary creativity and flexibility in meeting diverse client needs.
- Improved food preparation processes by implementing time-saving techniques without sacrificing quality or consistency in final products.
- Effectively addressed customer concerns or complaints by providing prompt resolutions that upheld the restaurant''s commitment to exceptional service.
- Collaborated with front-of-house staff to ensure seamless service and positive guest experiences.
- Optimized inventory management systems to minimize spoilage while maintaining adequate stock levels of essential ingredients.
- Managed budgeting and financial reporting for the restaurant, ensuring profitability while maintaining high-quality standards.
Manager
Texas Roadhouse
07.2020 - 01.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Established team priorities, maintained schedules and monitored performance.
Executive Chef
P.F. Chang's Bistro
02.2018 - 03.2020
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Fostered a positive working environment among kitchen team members that encouraged collaboration, creativity, and open communication.
- Enhanced guest satisfaction ratings by consistently delivering exceptional service in a high-pressure environment.
Education
High School Diploma -
Bayshore High School
Bradenton, FL06.1997
Skills
- Team Leadership
- Kitchen leadership
- Food Safety
- Inventory Management
- Customer Service
Certification
Manager Serv Safe Certified
June 2021 to June 2026
Certification verifies that I have sufficient food safety knowledge to protect the public from foodbourne illness
Timeline
Sous Chef
Sunda New Asian
02.2024 - Current
Executive Chef/Partner
Butcher and Barbeque
01.2022 - 02.2024
Manager
Texas Roadhouse
07.2020 - 01.2022
Executive Chef
P.F. Chang's Bistro
02.2018 - 03.2020
High School Diploma -
Bayshore High School
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