Monika Moe
Surprise,AZ
Summary
Professional with experience in student enrollment, database management and customer service. Expertly manages database software and systems and provides superior support for diverse needs. Knowledgeable about student information management systems and best practices in education. Experienced Senior Registrar with 3 years of experience successfully handling enrollment paperwork, recordkeeping and customer service functions. Knowledgeable about related regulations and best practices. Eager to help customers and other staff efficiently and with upbeat attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
District Registrar
Vertex Education
09.2021 - 10.2023
- Collaborated with academic departments to ensure course availability, meeting student needs and institutional goals.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Implemented effective communication strategies to keep students informed about important deadlines, policies, and updates related to their enrollment status.
- Improved data integrity by conducting regular audits of student records and making necessary corrections.
- Secured confidential patient information from unauthorized access.
- Coordinated effectively with admissions offices to streamline acceptance notifications and enrollment procedures for incoming students.
- Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students'' experiences.
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Resolved student registration issues to reduce acceptance, enrolment and payment delays.
- Supported academic advising efforts by providing timely access to student records, enabling informed decision-making about course selections and degree progress.
- Upheld HIPAA regulations and standards for protecting patient information.
- Greeted every guest with personable approach and provided knowledgeable service.
- Scheduled and maintained centralized appointment calendars for students, faculty and staff.
- Managed a diverse team of professionals within the registrar''s office, promoting collaboration and optimal performance toward shared objectives.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
Registrar
Legacy Traditional School West Surprise
10.2020 - 09.2021
- Reduced errors in transcript processing through careful attention to detail while entering grades into the system.
- Coordinated orientations, registration sessions and social events for new students.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Collaborated with academic departments to ensure course availability, meeting student needs and institutional goals.
- Resolved student registration issues to reduce acceptance, enrolment and payment delays.
- Coordinated effectively with admissions offices to streamline acceptance notifications and enrollment procedures for incoming students.
- Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students'' experiences.
- Secured confidential patient information from unauthorized access.
- Verified paperwork accuracy and checked for completion prior to processing.
Secretary
Legacy Traditional School Peoria
07.2018 - 10.2020
- Scheduled appointments and conducted follow-up calls to clients.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Liaised between clients and vendors and maintained effective lines of communication.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Composed inter-office correspondence and provided product and service information to customers.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Volunteered to help with special projects of varying degrees of complexity.
Education
High School Diploma -
Ironwood High School
Glendale, AZ05.2008
Skills
- Records Management
- Enrollment Management
- FERPA Compliance
- Database Administration
- Course Scheduling
- Admissions Support
Timeline
District Registrar
Vertex Education
09.2021 - 10.2023
Registrar
Legacy Traditional School West Surprise
10.2020 - 09.2021
Secretary
Legacy Traditional School Peoria
07.2018 - 10.2020
High School Diploma -
Ironwood High School
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