Monika Pinson
Corapeake,NC
Summary
Highly motivated procurement professional with over 5 years of experience at the Naval Facilities Engineering Systems Command (NAVFAC), consistently exceeding performance goals. Possesses a deep understanding of complex Defense Federal Acquisition Regulation Supplement (DFARS) and other acquisition regulations. Proven ability to streamline procurement processes, reducing lead times and saving the government money.
Adept at building strong, collaborative relationships with vendors, fostering a transparent and competitive bidding environment. Committed to ethical sourcing practices and ensuring every taxpayer dollar is used responsibly to support of mission critical readiness.
Overview
21
21
years of professional experience
Work History
Purchasing Agent – Warrant
NAVFAC Mid-Atlantic (This is a federal job)
11.2023 - Current
- Uses Government Purchase (GPC) to buy a variety of commercial and technical material and services in support of facility maintenance and repair throughout the Navy's Mid-Atlantic region
- Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
- Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
- Determine most expeditious method of processing emergency and urgent requirements to available Supply Sources, and processes requisitions on-line using real-time requisitioning processing via computer terminal or passes MILSTRIP by telephone/fax to appropriate activity
- Maintains current Warrant buyer status making GPC purchases against existing GSA contracts above the Micro Purchase Threshold (MPT) of $10,000 up to the Simplified Acquisitions Threshold (SAT) of $250,000
- Determine the correct methods of purchase under current regulations from the Federal Supply Service, Defense Logistics Agency, Indefinite Quality Contracts, or other government supported institutions above the micro purchase threshold but below the simplified acquisitions threshold
- Prepare a written solicitation for purchases in accordance with guidance (e.g., federal and agency regulations, internal operating procedures)
- Facilitates contract requests between end users and NAVFAC Acquisitions CORE contracting office
- Assist contract specialists, financial management specialist and contracting officers with gathering required information to award contracts
- Perform analysis on card purchases to determine if broader contract vehicles (e.g., IDIQ Contracts) may be in order to maintain procurement within established guidelines
- Reconciles monthly GPC statement for payment by matching the US Bank statement against the account file containing receipt documentation
- Receives, reviews, analyze and verifies source documents for exactness of required data elements for accurate placement of material orders
- Maintain a predetermined system of internal controls to prevent fraud, waste, or abuse for areas of responsibility
- Ensures compliance with overall NAVSUP FLCN and NAVFAC ML policies, directives of the Navy E-Business Office, and other pertinent directives to ensure proper expenditure of Navy Funds
- Maintains logs of ongoing and open purchase orders and contracts and compiles reports of backlogged items with status updates.
- Works independently and resolves all problems including over-shipments, any credits due, non-shipment or material disputes, tracking material that was shipped, or for any other problems associated with getting the material or service
- Regularly volunteered as a training facilitator for new hires as well OJT and continuous education training
- Assisted in new hire process by being a scoring member of hiring panels..
Supply Technician
NAVFAC Mid-Atlantic (This is a federal job)
08.2018 - 11.2023
- This position transitioned from NAVSUP FLC Norfolk to NAVFAC in Sept of 2023 - All work and job description are the same as above Purchasing Agent – Warrant position.
Ops Clerk
NSA HR Northwest Annex CYP Youth Center (This is a federal job)
09.2016 - 08.2018
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Prepare and maintain assigned reports, correspondence, and statistical and financial data pertaining to components within the CYP (e.g., CDC, CDH, SAC, YP, R&R, USDA)
- Ensure child registration and enrollment paperwork are complete and current
- Review and submit completed paperwork for background checks
- Maintain office files and records in accordance with DON Records Management policies
- Provide required information to requesting agencies that include but are not limited to Family Advocacy, Naval Investigative Services, Environment, Safety and Fire personnel, and USDA
- Prepare necessary daily, weekly and monthly reports in compliance with reporting policies and procedures and ensures they are submitted in a timely manner
- Conduct research of records and follows up in order to resolve discrepancies and problems
- Notifies supervisor of any discrepancies and informs supervisor of any issues/ problems that cannot be resolved
- Provide front desk coverage, log children in and out of the facility, and informs and answer questions regarding programs and services, patron financial obligations, waiting lists, events, and policies and procedures
- Assist with dissemination of information to CDH providers regarding training schedules, certification process, application status, and USDA reporting requirements
- Perform assigned resource and referral duties and assists in maintaining current waiting list
- Collect fees and charges and record payments in accordance with proper procedures
- Notify supervisor of all delinquent payments
- Complete a daily activity report and ensures proper deposit of funds in accordance with established cash handling procedures
- Responsible for monitoring all supplies and resources
- Prepare requests for procurement (Purchase Requests) for supplies
- Use government credit card for purchasing and document all expenditures
- Budget tracking as well as submitting credit card reports monthly for purchases
- Serve as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect
- Provided training to new operations clerks
- Performs other duties as assigned.
Front Desk Associate
Navy Gateway Inns & Suites (This is a federal job)
07.2016 - 08.2016
- Professionally interact with guests; answer guests' questions concerning hotel facilities, and provide information about local attractions
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Ensures security and privacy of all guests is maintained at all times
- Utilized Property Management System (PMS) to access guest information, retrieve reservation information, change or cancel reservations as requested by guest, or register guests
- Verify registration information, secure credit card for incidental expenses and authorize the credit card for room charges
- Provides guests with their room key or card
- Receive requests and process reservations within established guidelines
- When rooms are not available, provide certificate of non-availability (CNA) and/or alternative lodging in the area
- Register and assign rooms to guests, issue room keys or cards, transmit and receive messages, keep records of occupied rooms and guest accounts, make and confirm reservations, and present statements to and collect payments as necessary
- Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures
- Responsible for inventorying all keys and any supplies or amenities maintained at the front desk
- Print various reports from the PMS such as Expected Arrivals, Departure List, In-House Guest List and Night Audit reports
- Answers phones and transfer calls to appropriate individuals and replies to guest questions
- Log trouble calls in the PMS and ensures the appropriate department is notified
- Relocates guests to a different room when required
- Entered Lost and Found items and contact guests regarding lost or found items
- Perform other related duties as assigned.
CSR/Coach/Admin Assitant
EGS Customer Care, Inc.
08.2010 - 12.2015
- Managed high call volumes, as well as online chat customers maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Logged customer compliments/complaints to local delivery centers
- Ran morning report to include gathering all data from multiple reporting systems on the prior day stats to compile into one report for the client as well as distribution of the report.
- Monitored training requirements and/or certifications to ensure that employees are compliant with regulations.
- Conducted side by side monitors as well as remote monitored calls to be graded per corporate quality control standards.
- Processing End of Day reports compiling group performance on handle time, escalations and internal as well as corporate monitor reports that are submitted to upper management.
Cashier
Miller Mart - Miller Oil Company
06.2008 - 05.2010
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Operated CAT truck scale and Trendar POS system for diesel fuel sales.
Overnight Stocker
Wal-Mart Supercenter
08.2006 - 06.2008
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Shift Manager
Wawa, Inc
08.2003 - 11.2005
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Counted safe and tills to account for all funds when assuming shift responsibilities from previous shift manager.
- Conduct daily gas price survey and logged into system to determine shift pricing.
- Ran deli preparing customer orders in a timely fashion
- Logging all spoilage and maintaining a clean food prep area to ensure food safety regulations.
Education
Some College (currently Enrolled) - Business Administration w/concentration in Project Management
Southern New Hampshire University (SNHU)
Manchester06.2026
Skills
- Government Procurement
- Inventory Management
- Order tracking
- Procurement Software Proficiency
- Source Selection
- Data organization
- Pricing negotiation
- Training facilitator
- Microsoft Office
Affiliations
- National Society of Leadership and Success (NSLS) Sigma Alpha Pi
References
- Don Oznick, NAVFAC Midlant, Agency Program Coordinator (APC), 757-274-2088, donald.r.oznick.civ@navy.mil
- Tim Gutleben, NAVFAC PWD Portsmouth, SCADA SYSTEMS ADMINISTRATOR, 757-396-4941, timothy.p.gutleben.civ@navy.mil
- Eva Goodloe, 757-389-2893, EvaGoodloe@gmail.com
Timeline
Purchasing Agent – Warrant
NAVFAC Mid-Atlantic (This is a federal job)
11.2023 - Current
Supply Technician
NAVFAC Mid-Atlantic (This is a federal job)
08.2018 - 11.2023
Ops Clerk
NSA HR Northwest Annex CYP Youth Center (This is a federal job)
09.2016 - 08.2018
Front Desk Associate
Navy Gateway Inns & Suites (This is a federal job)
07.2016 - 08.2016
CSR/Coach/Admin Assitant
EGS Customer Care, Inc.
08.2010 - 12.2015
Cashier
Miller Mart - Miller Oil Company
06.2008 - 05.2010
Overnight Stocker
Wal-Mart Supercenter
08.2006 - 06.2008
Shift Manager
Wawa, Inc
08.2003 - 11.2005
Some College (currently Enrolled) - Business Administration w/concentration in Project Management
Southern New Hampshire University (SNHU)
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