Monika Priti Nandan
Bellflower
Summary
Highly skilled and motivated professional seeking to leverage abilities and potential in the Medical Coding & Billing industry to achieve organizational goals. Committed to enhancing collection abilities by expanding knowledge of AR for Health Care. Proven track record of excellence in administrative and client relations. Eager to secure a position within a dynamic organization that offers opportunities for growth and personal development. Over 10 years of work experience, consistently demonstrating energy, diligence, and ability to build trust with customers, team members, and management. Possess extensive problem-solving expertise in handling customer accounts, collaborating with other departments, and managing all related parties. Resilient individual capable of enduring challenges, working under pressure, and taking on additional responsibilities as needed. Commitment to honesty is reflected in dedication to identifying and resolving issues that impact the health of an institution. Strong track record of producing accurate, high-quality reports within strict deadlines. Flexible and versatile personality allows me to maintain a sense of humor even in high-pressure work environments. Thrives in deadline-driven settings, well-equipped to handle new demands with ease.
Overview
14
14
years of professional experience
Work History
Medical Biller
Bien Wellness Inc
09.2024 - Current
- Preparing billing statement for car accident, liaising with Attorneys Office
- submitting insurance claim on online system for insurance.
- Process and submit medical billing claims to insurance companies, Attorneys and Government payers
- Review patient records and ensure accurate coding using ICD-10, HCPCS & CPT
- Collaborate with healthcare providers to resolve discrepancies in billing or coding
- Filed and updated patient information and medical records.
- Maintain organized medical records and ensure confidentiality of patient information
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Provide support to patients regarding their bills and payment options
- Prepared billing statements for patients and verified correct diagnostic coding.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
Accounts Receivable
Premier Meat Company
03.2024 - Current
- Majorly debt collections
- Managing Customer accounts
- Solving Collection discrepancies
- Creating new customer accounts
- Researching about customer as part of creating customers
- Processing credit memos
- Process credit card payments
- ACH payments on bill.com
- Established successful relationships with clients, fostering trust and open communication regarding their accounts receivable status.
- Supported the Accounts Receivable team in recovering lost revenue through diligent research and communication efforts.
- Reduced outstanding accounts receivable balances through diligent follow-ups with customer
- Improved payment collections by diligently monitoring accounts receivable and actively reaching out to clients.
- Reduced outstanding accounts receivable balances by implementing effective collection strategies in collaboration with sales teams.
Team Leader Trade Credit Administration & Legal
Vinod Patel & Company Pte Limited
06.2013 - 10.2021
- In Legal collections, making demand letter & serving notices & liaising with lawyers to get the matter solved
- Attending to court for small claims case of the unpaid accounts
- Attending legal recoveries for the dishonored cheques
- In writing letters of demands, memo & professional emails
- Designing department standard operating procedure manual
- Preparing reports within deadline for presentations in meetings
- Assessing/processing the credit account applications form, i.e., review evaluate, qualify & doing the searches of relevant information before presenting to the company management for decision making
- Debt recovery of A Grade clients from a large credit portfolio and maintaining good trading terms and customer relationships
- In updating customer by totaling unpaid invoices or overdue invoices and statement
- Receive customer payments by recording cash, check and credit cards transactions
- Resolve overdue creditors by examining customer payment plans, payment history, credit line and coordinating contact with customers
- Solving daily account discrepancies and reconciliation of the account
- Guiding the team in any operational matters
- Assist the team in daily task
- Do daily reporting on the customer account status to the management
- Corresponding to internal audit and ensuring control on every transaction carried
- Maintaining customer account status at right aging by doing regular follow ups and solving all the issues related to the customer account
- Serving reminder letters to the overdue account customers
- Sharing innovative ideas towards development of the department
- Fully experienced in credit operations and all task assigned by Managers
- Conducted training sessions to enhance team skills and knowledge.
- Developed team schedules to ensure all tasks were completed on time.
- Facilitated problem-solving discussions to address challenges and improve processes.
- Supported team members in professional development to improve overall performance.
- Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
Accounts Payables Clerk
Nationwide Services Limited
04.2011 - 05.2013
- Company Overview: Nationwide Services Limited has been operating for more than two decades
- NSL is currently one off the largest in the automotive spare parts industry
- In providing administrative support through drafting official correspondence of the company, filing, typing, and data entry
- In making timely Supplier, FNPF, FRCS, Payroll & Overseas payments
- Recording all payables transactions & also writing the cheques
- Kept records on accounts like expenditures, record all local purchase orders
- Manage all petty cash and office supply expense accounts
- Payroll preparation
- Ability to establish good relationship with service providers and vendors
- Full charge processing of all accounts payable
- Stock taking in branches
- Payables system developing
- Fulfil external & internal audit requirements
- Contacting customers concerning payment dues
- Handled the tasks of negotiating due accounts
- Nationwide Services Limited has been operating for more than two decades
- NSL is currently one off the largest in the automotive spare parts industry
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
Education
UEI COLLEGE
Gardena , CA02-2025
Professional Diploma Business Management -
The University of The South Pacific
Suva , Fiji12.2016
Certificate -
Fiji National University
Suva Fiji12.2010
High school -
Tilak High School
12.2009
Certificate - Hospitality, Computing
Australia Pacific Tertiary Institute
12.2007
Skills
- Insurance claims
- Insurance billing
- Medical billing
- Electronic claims
- HIPAA compliance
- Insurance verification
- CPT knowledge
- Customer service
- Billing and collection procedures
- Accounts receivable
- Insurance claims processing
- Claim submission
- Data entry
- CMS-1500 billing forms
- Payment posting
- ICD-10
- Electronic health record software
- Records management
- Critical thinking
- Teamwork and collaboration
Accomplishments
- UEI COLLEGE, Medical Biling & Insurance Coding, In progress, Insurance Billing, Medical Office Procedure, Insurance Practices, Medical Billing & Collections, Documentation and Records, Medical Law and ethics, Insurance Coding principles
- The University of the South Pacific, Professional Diploma in Business Management, 01/01/15, 12/31/16, Business communication, Marketing and Sales Management, Total Quality and change Management., Strategic planning and risk management, Business ethics and leadership, Financial management
- Fiji National University, Certificate in Hospitality Operations, 2010, Front office operations, Communication skills, Computing, Basic Accounting, Culture & Linguistic, Ethics values & governance, Basic food & Beverage services, Basic Cookery, Housekeeping services
- Tilak High School, 01/01/05, 12/31/09
- Australia Pacific Tertiary Institute, 2007, Certificate in Hospitality, Certificate in Computing
Personal Information
Gender: Female
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Medical Biller
Bien Wellness Inc
09.2024 - Current
Accounts Receivable
Premier Meat Company
03.2024 - Current
Team Leader Trade Credit Administration & Legal
Vinod Patel & Company Pte Limited
06.2013 - 10.2021
Accounts Payables Clerk
Nationwide Services Limited
04.2011 - 05.2013
UEI COLLEGE
Professional Diploma Business Management -
The University of The South Pacific
Certificate -
Fiji National University
High school -
Tilak High School
Certificate - Hospitality, Computing
Australia Pacific Tertiary Institute
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