Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
GeneralManager

MONIKA SINGH

Financial And Data Analyst
Delhi,Delhi

Summary

8+ years of experience in Account Receivable, O2C (cash application and master data management), vendor master data, Credit collection specialist, power BI, reporting, dashboard creation and data modeling. Recently Lean Six Sigma certified. Motivated to learn, grow and excel in Organization. Aiming to utilize my knowledge and learn new skills from organization.

Overview

2
2
Certifications
6
6
years of post-secondary education
10
10
years of professional experience

Work History

Operation Process Analyst

Accenture
Gurugram, Haryana
03.2016 - Current
  • Master data management for Global Food industry in SAP, RPS and MDG.
  • Domain expertise in Material, Vendor, Customer, Pricing, BOM & Products and processed transaction under defined SLA and TAT.
  • Automated reporting process for different regions which helps to save time and improve quality by matching and add data from Sap to excel.
  • Volunteered for automated process by using excel and VBA of time-consuming yet critical process. This help to manage unstructured tasks which required closer analysis and problem solving. Also, help to reduce FTE significantly.
  • Help automation team to automate the process by providing whole process document. Later, help in testing to improve the automation tool and fix bugs.
  • Find and observe new findings/steps in process and share with management and client to add in learning log and update in SOP once get approval from management and client.
  • Give presentation on weekly calls to client and management over process performance and ongoing/upcoming activities.
  • Review daily volume tracker given by team.
  • Perform other duties assigned by Manager.
  • Manage team workload distribution and structure to ensure consistent good performance.
  • Do audit of requests done by team before giving confirmation to client in order to deliver correct task and save re-processing time.
  • Recently certified Lean Six Sigma and have experience/knowledge over some concepts.

Process Developer

Genpact
Gurugram, Haryana
07.2011 - 03.2016
  • Worked as a first party global Debt Collector for, Retail Bank.
  • Experience of working in rotational shifts.
  • Enroll delinquent accounts in different program to pay off the account.
  • Provide settlement in delinquent account to save account sold to third party.
  • Follow FDCPA rule while calling customers.
  • Post invoices and validate discount given to customers.
  • Perform maintenance on AR, including refunds.
  • Post payments of lock box manual and automated applications, EFT, credit cards.
  • Perform month end activity.
  • Maintain team daily volume tracker and share with management.

Education

Bechlor of Commerce - Commerce

Kanpur University
Kanpur
05.2007 - 07.2010

Diploma - Computer Programming

Aptech
Kanpur
07.2007 - 06.2010

Skills

Dashboard creationundefined

Accomplishments

  • Received certificate for dollar saving idea.
  • Receive award for best employee.
  • Received Excellence award CERTIFICATION.
  • SIX SIGMA GREEN BELT” From SIMPLILEARN Jan 2020.

Certification

Lean Six Sigma Green Belt

Interests

Process Automation

Data Visualization

Learn new coding and create small programs

Google Surfing

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MONIKA SINGHFinancial And Data Analyst