MONIKA SMERDEL
Cranford,NJ
Summary
Capable passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in restaurant establishments.
Overview
8
8
years of professional experience
Work History
Bartender
Red Parrot Restaurant
09.2005 - 01.2006
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
Server/Bartender
Rainforest Cafe
06.2004 - 01.2005
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Bartender
Sheraton Hotel
06.1998 - 08.2000
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Education
Bachelor of Arts - Interior Design
Kean University
Union, NJ05.2010
Skills
- Safe Serving Knowledge
- Liquor, Beer and Wine Knowledge
- Guest Satisfaction
- Cash Register Operation
- Performance Improvement
- Maintaining a Clean Bar
- High-Volume Environments
Timeline
Bartender
Red Parrot Restaurant
09.2005 - 01.2006
Server/Bartender
Rainforest Cafe
06.2004 - 01.2005
Bartender
Sheraton Hotel
06.1998 - 08.2000
Bachelor of Arts - Interior Design
Kean University
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