Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Workauthorization
Personal Information
Timeline
Hi, I’m

Monikka Knolton

Center Line,MI

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

7
years of professional experience
1
Certification

Work History

Walgreens

Shift Leader
11.2023 - Current

Job overview

  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

ALDI

Full Time Associate
12.2022 - 11.2023

Job overview

  • As a Store Associate, responsible for merchandising, stocking product, cashiering, and cleaning
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.

Kroger Stores

Drug GM Manager
11.2017 - 11.2022

Job overview

  • Promote trust and respect among associates, create a welcoming environment for customers, manage inventory, ensure safety compliance
  • Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
  • Fostered a positive work environment to improve team morale and productivity levels.
  • Reduced costs with thorough budget analysis and strategic financial planning.
  • Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.

Education

Macomb Community College
14500 E 12 Mile Rd, Warren MI

Associate of Science from Business Administration
12.2023

Warren Mott High School

High school or equivalent
06.2017

Skills

  • Customer Service
  • Customer Care
  • Inventory
  • Microsoft Word
  • Scheduling
  • Word
  • Store Management Experience
  • Retail Management
  • Inventory Control
  • Retail Sales
  • Profit & Loss
  • Sales Management
  • Food Safety
  • Merchandising
  • Management
  • Store management
  • Leadership
  • Cash handling
  • Planograms
  • Cash register
  • Forklift
  • LTC pharmacy
  • Microsoft Excel
  • Microsoft Office
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Positive Attitude
  • Conflict Resolution
  • Motivational Leadership

Certification

  • Registered Pharmacy Technician
  • Pharmacy Intern License

Additional Information

Computer Skills: Microsoft Excel, Power Point, Microsoft Word, Cash register

Workauthorization

Authorized to work in the US for any employer

Personal Information

Relocation: Anywhere

Timeline

Shift Leader

Walgreens
11.2023 - Current

Full Time Associate

ALDI
12.2022 - 11.2023

Drug GM Manager

Kroger Stores
11.2017 - 11.2022

Macomb Community College

Associate of Science from Business Administration

Warren Mott High School

High school or equivalent

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Monikka Knolton