Monina Amoroso

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Proved successful working within tight deadlines and a fast-paced environment.

Admission nurse, review and reconciled Admission orders with providers. Clinically assess patient on Admission.

• Coordinated client care plans for improved client outcomes and satisfaction.
• Assisted clients in accessing community resources to enhance quality of life.
• Developed individualized case plans with a focus on achieving client goals.
• Enhanced client progress by conducting regular assessments and evaluations.
• Facilitated inter-agency collaborations for comprehensive client support.
• Advocated for client needs, ensuring access to necessary services and resources.
• Conducted intake interviews to determine client eligibility and service requirements.
• Improved client engagement by maintaining regular communication and follow-up.
• Assisted clients in navigating complex systems for effective service delivery.
• Participated in team meetings to discuss cases and develop new strategies.
• Enhanced program outcomes by implementing evidence-based practices.
• Developed strong relationships with clients to build trust and rapport.
• Managed caseload effectively, prioritizing urgent cases to ensure timely intervention.
• Improved client satisfaction by providing empathetic and responsive support.
• Collaborated with multidisciplinary teams to coordinate comprehensive care plans.
• Improved documentation accuracy by implementing standardized reporting procedures.
• Enhanced client independence by providing skills training and empowerment sessions.
• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Enhanced communication between clients and providers through consistent follow-ups and progress updates.
• Achieved positive client outcomes by developing and implementing comprehensive case management plans.
• Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
• Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
• Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Developed and implemented comprehensive case management plans to address client needs and goals.
• Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
• Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
• Monitored clients' progress and tracked client services to provide crisis interventions.
• Participated in regular professional development opportunities to stay current on best practices within the field of case management.
• Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
• Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
• Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
• Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
• Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
• Collaborated with mental health professionals to address psychological needs of clients, supporting their holistic recovery.
• Streamlined case documentation procedures, reducing processing time and increasing efficiency.
• Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
• Enhanced team collaboration by leading regular case review meetings, promoting unified approach to client care.
• Developed resource directory for clients, simplifying their search for essential services.
• Coordinated with healthcare providers to ensure clients had access to necessary medical services, enhancing their overall well-being.
• Advocated for clients in legal settings, ensuring their rights were protected and voices heard.
• Conducted thorough assessments to identify client needs, laying groundwork for effective case management.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Assessed community needs and identified resources for social and community service programs.
• Provided leadership, guidance and support to staff members.
• Partnered with local organizations to expand access to social and community services.
• Established and maintained relationships with key stakeholders.
• Collaborated with community members to develop and implement service initiatives.
• Researched best practices and developed strategies to improve program outcomes.