Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monique Acosta

Avondale,AZ

Summary

Reliable candidate with extensive experience providing excellent patient care. Skilled in patient intake, data entry, and clinical procedures. Possesses excellent communication and problem-solving skills, with a commitment to providing quality healthcare services.

Overview

25
25
years of professional experience

Work History

Medical Assiant

Leadingmds
Goodyear, AZ
05.2024 - Current
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Updated and maintained databases with current information.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Filed insurance claims forms in accordance with applicable regulations.

Medical Assistant

Valley Wise Hosptial
Phoenix, AZ
07.2023 - 04.2024
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Provided assistance to medical staff in performing minor surgical procedures.

MEDICAL ASSISTANT

4c medical AKA Optum -Glendale
Glendale, Arizona
03.2022 - 04.2024
  • Documented medical data in patient charts, facilitating accurate records.
  • Supported physicians in examinations, procedures, and diagnostic tests.
  • Triaged patients and performed vital checks for patient flow facilitation.
  • Cleaned treatment rooms and medical instruments, complying with infection control standards.
  • Stocked supplies and instruments for examination rooms.
  • Monitored supply inventory for low stock and worked with staff to reorder.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.

MEDICAL ASSISTANT

Village Medical
Glendale, AZ
08.2019 - 03.2022
  • Scheduled appointments for patients via phone and in person.
  • Organized charts, documents and supplies to maintain team productivity.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

MEDICAL ASSISTANT

Phoenix Medical
Surprise, AZ
05.2018 - 07.2019
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Scheduled appointments for patients via phone and in person.

MEDICAL ASSISTANT

Phoenician Medical Center
Mesa, AZ
01.2017 - 07.2019
  • Scheduled appointments for patients via phone and in person.
  • Organized charts, documents and supplies to maintain team productivity.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

SCHEDULER

Phoenician Medical Center
Phoenix, AZ
01.2017 - 07.2019
  • Scheduled and confirmed appointments.
  • Maintained daily calendars, set appointments with clients and planned daily office events.

NURSE ASSISTANT

Braswell Hampton Manner
Yucipa, CA
03.2001 - 03.2005
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Performed inventory by monitoring expiration of medical supplies and medications.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Played games with patients to boost mood, improve memory and provide light entertainment.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.

MEDICAL ASSISTANT

IHS
Colton, CA
07.2000 - 11.2003
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Scheduled appointments for patients via phone and in person.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

EXTERN

Symonett Family Medical Center
Colton, CA
05.2000 - 06.2000
  • Performed administrative duties, including answering phones and updating medical charts to alleviate burden on nursing staff.
  • Assisted with clerical needs including, answering telephone calls, managing databases and drafting correspondence.
  • Cleaned and organized classrooms, materials and supplies.
  • Answered continuous phone calls each day and took messages or transferred to appropriate party.

Education

HIGH SCHOOL DIPLOMA -

San Bernardino Adult School
San Bernardino, CA
01.2000

MEDICAL ASSIANT CERTIFICATE -

Summit Career Collage
Colton, CA
01.2000

Skills

  • Documentation Procedures
  • Communicating With Patient Families
  • Electrocardiography (EKG)
  • Customer Service
  • Phlebotomy
  • Patient Scheduling
  • Charting Expertise
  • HIPAA Compliance
  • Wound Care And Irrigation
  • Medical Terminology
  • Vital Sign Monitors
  • Specimens Collection And Processing
  • Preparing Specimens And Samples
  • Restocking Lab Supplies
  • Assisting With Physical Exams
  • Clinical Applications
  • EMR Systems

Timeline

Medical Assiant

Leadingmds
05.2024 - Current

Medical Assistant

Valley Wise Hosptial
07.2023 - 04.2024

MEDICAL ASSISTANT

4c medical AKA Optum -Glendale
03.2022 - 04.2024

MEDICAL ASSISTANT

Village Medical
08.2019 - 03.2022

MEDICAL ASSISTANT

Phoenix Medical
05.2018 - 07.2019

MEDICAL ASSISTANT

Phoenician Medical Center
01.2017 - 07.2019

SCHEDULER

Phoenician Medical Center
01.2017 - 07.2019

NURSE ASSISTANT

Braswell Hampton Manner
03.2001 - 03.2005

MEDICAL ASSISTANT

IHS
07.2000 - 11.2003

EXTERN

Symonett Family Medical Center
05.2000 - 06.2000

HIGH SCHOOL DIPLOMA -

San Bernardino Adult School

MEDICAL ASSIANT CERTIFICATE -

Summit Career Collage

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