Monique Aguet
Los Angeles,CA
Summary
Dynamic healthcare professional with a strong record in patient care and team leadership. Demonstrated success in optimizing operations and enhancing patient satisfaction through strategic workflow management and effective communication. Skilled in training and mentoring staff to achieve organizational goals.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Caregiver/ Med Technician
Heart/Ciela
Pacific Palisades, Ca
02.2024 - 06.2026
- Coordinated transportation for residents to medical appointments and scheduled activities, enhancing access to necessary care.
- Provide compassionate care and assistance to residents, ensuring their comfort and well-being.
- Administer medications accurately and timely, adhering to prescribed instructions and facility protocols.
- Monitor and document residents' health conditions, reporting any changes or concerns to the healthcare team.
- Assist residents with daily living activities, including bathing, dressing, and mobility support.
- Maintain a clean and safe environment by following sanitation and safety guidelines.
- Communicate effectively with residents, families, and healthcare professionals to coordinate care plans.
- Participate in ongoing training and development to stay updated on best practices in caregiving and medication administration.
- Support residents' emotional and social needs by engaging in meaningful conversations and activities.
Supervisor
Coverify Health
Los Angeles, CA
01.2023 - 09.2023
- Organized workflow tasks and delegated responsibilities based on team members' strengths, ensuring seamless operations and meeting critical deadlines.
- Confirmed and verified patient insurance information for accurate claim submissions, facilitating efficient processing and reducing errors.
- Developed comprehensive reports outlining daily operations and progress, identifying potential areas for improvement and implementing solutions to enhance customer satisfaction.
Field Supervisor
Medix/Mobile Health/Flow Health
Los Angeles, California
08.2021 - 01.2023
- Coordinated with senior leadership to align account executives and field technicians, ensuring seamless task adherence and operational efficiency.
- Supervised testing site activities and procedures across multiple locations, maintaining safety standards for staff and patients.
- Established communication channels and streamlined reporting processes, resulting in timely submission of reports and identification of operational inefficiencies for improvement.
Medical Assistant
Skyline Urology
Tarzana, California
11.2020 - 06.2021
- Conducted comprehensive patient triage, including obtaining medical histories and performing vital checks, to ensure efficient patient flow.
- Assisted medical staff with clinical procedures such as injections and phlebotomy, enhancing patient care delivery.
- Managed administrative tasks including pre-authorizations and referrals, and maintained accurate patient records to support insurance compliance and care continuity.
Office Manager / Medical Assistant
Star Clinic
Litchfield Park, Arizona
12.2019 - 03.2020
- Facilitated patient flow by triaging patients, performing vital checks, and supporting physicians during examinations, procedures, and post-operative care.
- Managed administrative duties including scheduling appointments and supporting clinical staff, while ensuring compliance with infection control standards through cleaning of treatment rooms and medical instruments.
Medical Assistant
Academic Urology
Peoria, Arizona
04.2018 - 12.2019
- Supervised front and back office staff, managing daily workflow and resolving operational issues.
- Conducted employee orientation, training, and coaching while maintaining the physician's calendar and managing inventory and supplies.
- Executed essential medical assistant functions, including patient registration, scheduling, insurance verification, and assisting with in-office procedures such as catheter placement and Urodynamic testing.
Medical Assistant/Fluoro Technician
The Pain Center of Arizona
Peoria, Arizona
07.2012 - 02.2014
- Conducted patient triage, recorded vital signs, and administered injections, ensuring accurate and efficient patient care.
- Assisted physicians in prescribing medications, supporting procedures, and providing post-procedure care, while maintaining sterile environments and preparing treatment rooms.
Surgery Scheduler
The CORE Institute
Litchfield Park, Arizona
07.2009 - 07.2012
- Coordinated surgical and pain management procedures, including insurance verification, authorization, and pre-procedure payment collection, ensuring seamless scheduling with external facilities for multiple surgeons.
- Managed pre-operative logistics by obtaining medical records, clearances, and required tests, while maintaining the physician's calendar and operating room block time efficiently.
Education
Associate of Science - Surgical Technician
CBD College
Los Angeles, CA04-2027
Medical Assistant - Medical Assistant
Bryman College
01-2002
High School Diploma - General Education
Los Academy of Fine Arts
Los Angeles01-2002
Skills
- Time Management
- Communication
- Self-Motivation
- Technical Proficiency
- Adaptability
- Problem-Solving
- Collaboration
- Project Management
- Attention to Detail
Certification
- Medical Assistant
- CPR Certified
Timeline
Caregiver/ Med Technician
Heart/Ciela
02.2024 - 06.2026
Supervisor
Coverify Health
01.2023 - 09.2023
Field Supervisor
Medix/Mobile Health/Flow Health
08.2021 - 01.2023
Medical Assistant
Skyline Urology
11.2020 - 06.2021
Office Manager / Medical Assistant
Star Clinic
12.2019 - 03.2020
Medical Assistant
Academic Urology
04.2018 - 12.2019
Medical Assistant/Fluoro Technician
The Pain Center of Arizona
07.2012 - 02.2014
Surgery Scheduler
The CORE Institute
07.2009 - 07.2012
Associate of Science - Surgical Technician
CBD College
Medical Assistant - Medical Assistant
Bryman College
High School Diploma - General Education
Los Academy of Fine Arts