Computer
Monique Alfaro
Office Manager/property Management
Hemet,CA
Summary
I have twenty plus years in property management in an office setting as a customer care representative. I work very well with others and have great communication skills. I am responsible and willing to excel in any job or responsibilities I am given.
Overview
12
12
years of professional experience
1
1
Language
Work History
Administrative Offiice Assistant
Ralston Management Inc
Temecula, CA
11.2021 - Current
- Coordinated the onboarding process for new employees, facilitating seamless integration into the company culture.
- Collaborated closely with colleagues across multiple teams to achieve shared goals and contribute to a positive company culture.
- Maintained accurate financial records, assisting in budget preparation and monitoring expenses for costeffectiveness.
- Supported upper management with scheduling, travel arrangements, and expense reporting, increasing efficiency in daily operations.
- Managed day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.
- Streamlined office operations by implementing efficient organizational systems and filing procedures.
- Maintained confidentiality of sensitive information while handling various administrative tasks involving personnel files or company records.
- Managed incoming correspondence effectively by sorting mail, distributing messages to appropriate parties, and responding to queries as needed.
- Ensured consistent delivery of quality customer service by providing friendly support via phone calls or email communications when required.
- Supported department heads with data entry tasks, streamlining recordkeeping processes for increased accuracy in reporting.
Office Assistant/ Property Management
Pro Management Inc
Hemet, CA
04.2016 - 08.2021
- Handled payroll duties accurately ensuring all employees received their paychecks on time.
- Boosted employee morale with thoughtful event planning and team-building activities.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Acted as a liaison between departments to facilitate the flow of information leading to improved interdepartmental collaboration.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
Office Assistant
Manpower Staffing
Murrieta, CA
08.2020 - 11.2020
- Contributed to a positive work environment by fostering open communication among colleagues.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Area Manger
Fiber TV USA
Corona, CA
01.2012 - 02.2016
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Established clear objectives for each project, setting expectations and assigning appropriate resources as needed.
- Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Analyzed market trends to inform decision-making processes regarding product offerings and pricing strategies.
Education
Graduated - General Literature
Nueva Vista
La Puente, CA06.1993
Skills
Travel Arrangements
Calendar Management
Invoice Processing
Document Management
File Organization
Verbal Communication
Mail Sorting
Database Management
Appointment Scheduling
Meeting planning
Expense Reporting
Data Entry
Bookkeeping
Spreadsheet Management
Software
Microsoft word
Excel
Multiple phone lines
Billingual
I can speak and communicate in Spanish language.
Timeline
Administrative Offiice Assistant
Ralston Management Inc
11.2021 - Current
Office Assistant
Manpower Staffing
08.2020 - 11.2020
Office Assistant/ Property Management
Pro Management Inc
04.2016 - 08.2021
Area Manger
Fiber TV USA
01.2012 - 02.2016
Graduated - General Literature
Nueva Vista