Computer
Monique Alfaro
Office Manager/property Management
Hemet,CA
Summary
I have twenty plus years in property management in an office setting as a customer care representative. I work very well with others and have great communication skills. I am responsible and willing to excel in any job or responsibilities I am given.
Overview
12
12
years of professional experience
1
1
Language
Work History
Administrative Offiice Assistant
Ralston Management Inc
Temecula, CA
11.2021 - Current
- Coordinated the onboarding process for new employees, facilitating seamless integration into the company culture.
- Collaborated closely with colleagues across multiple teams to achieve shared goals and contribute to a positive company culture.
- Maintained accurate financial records, assisting in budget preparation and monitoring expenses for costeffectiveness.
- Supported upper management with scheduling, travel arrangements, and expense reporting, increasing efficiency in daily operations.
- Managed day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.
- Streamlined office operations by implementing efficient organizational systems and filing procedures.
- Maintained confidentiality of sensitive information while handling various administrative tasks involving personnel files or company records.
- Managed incoming correspondence effectively by sorting mail, distributing messages to appropriate parties, and responding to queries as needed.
- Ensured consistent delivery of quality customer service by providing friendly support via phone calls or email communications when required.
- Supported department heads with data entry tasks, streamlining recordkeeping processes for increased accuracy in reporting.
Office Assistant/ Property Management
Pro Management Inc
Hemet, CA
04.2016 - 08.2021
- Handled payroll duties accurately ensuring all employees received their paychecks on time.
- Boosted employee morale with thoughtful event planning and team-building activities.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Acted as a liaison between departments to facilitate the flow of information leading to improved interdepartmental collaboration.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
Office Assistant
Manpower Staffing
Murrieta, CA
08.2020 - 11.2020
- Contributed to a positive work environment by fostering open communication among colleagues.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Area Manger
Fiber TV USA
Corona, CA
01.2012 - 02.2016
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Established clear objectives for each project, setting expectations and assigning appropriate resources as needed.
- Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Analyzed market trends to inform decision-making processes regarding product offerings and pricing strategies.
Education
Graduated - General Literature
Nueva Vista
La Puente, CA06.1993
Skills
Travel Arrangements
Software
Microsoft word
Excel
Multiple phone lines
Billingual
I can speak and communicate in Spanish language.
Timeline
Administrative Offiice Assistant
Ralston Management Inc
11.2021 - Current
Office Assistant
Manpower Staffing
08.2020 - 11.2020
Office Assistant/ Property Management
Pro Management Inc
04.2016 - 08.2021
Area Manger
Fiber TV USA
01.2012 - 02.2016
Graduated - General Literature
Nueva Vista