Monique Alston
Patient Care And Customer Service
Philadelphia,PA
Summary
Practiced at assisting clinical and surgical leaders with the diagnosis and treatment of acute and chronic patient conditions. Highly organized and professional in diverse routine and complex situations. Sets up and operates equipment, collects histories and provides comfort to patients.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Patient Care Technician
Pembrooke Rehabilitation Center, LLC
West Chester, PA
01.2017 - Current
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Documented observations and baseline measurements in medical records.
- Organized and maintained general supply storage areas.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported patient admissions, discharges and transfers to promote team efficiency.
- Organized medical charts for patients by assembling new admission pages and adding appropriate pages to charts.
Patient Care Technician
Crozer Keystone Health System, Corp
Springfield, PA
03.2016 - 03.2017
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported patient admissions, discharges and transfers to promote team efficiency.
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Documented observations and baseline measurements in medical records.
Education
No Degree - CNA
Fair Acres Geriatric Center
Media, PA 02.2016 - 03.2016
High School Diploma -
Chester High School
Chester, PA 09.2010 - 06.2014
Associate of Science - Nursing
Delaware County Community College
Media, PA 08.2020 - Current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
NursingPositioning
Training & Development
Customer service
Computer skills
Microsoft Office
Patient services
Infection Control
HIPAA Compliance
Patient Care
Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Timeline
Associate of Science - Nursing
Delaware County Community College
08.2020 - Current
Patient Care Technician
Pembrooke Rehabilitation Center, LLC
01.2017 - Current
Patient Care Technician
Crozer Keystone Health System, Corp
03.2016 - 03.2017
No Degree - CNA
Fair Acres Geriatric Center
02.2016 - 03.2016
High School Diploma -
Chester High School
09.2010 - 06.2014