Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Interests
Timeline
Generic
MONIQUE BAILEY

MONIQUE BAILEY

Atlanta,GA

Summary

Offering excellent organizational skills and high level of reliability, eager to learn and develop in medical transportation environment. Delivers understanding of importance of timely and secure transportation of medical specimens and ability to follow strict protocols. Ready to use and develop attention to detail and time management skills in Medical Courier role.

Overview

1
1

Notary Public

1
1

Notary Signing Agent

1
1

Becoming Job Smart [Workforce Solution]

Work History

Monique T Bailey's Medical Courier LLC

Own Business
12.2024 - Current
  • Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
  • Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
  • Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
  • Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
  • Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
  • Strengthened client relationships by consistently meeting or exceeding delivery expectations and deadlines.
  • Collaborated with healthcare professionals to facilitate smooth coordination of specimen pick-up and delivery processes.
  • Implemented inventory control measures for proper storage and tracking of medical supplies during transport.
  • Provided exceptional customer care by responding promptly to inquiries, addressing concerns efficiently, and maintaining open lines of communication with all parties involved in the shipping process.
  • Supported emergency response efforts, prioritizing deliveries based on critical needs.
  • Increased efficiency in delivery routes, streamlining operations and minimizing transport times.
  • Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.

Education

Master's Degree - Social Work

Simmons University
Boston, MA
10.2019

Bachelor of Arts Degree - Psychology

York College
Jamaica, NY
02.2004

Skills

HIPAA OSHA Certificate

Blood Born Pathogen Certificate

Flexible and adaptable

Attention to confidentiality

Clean driving record

Handling pharmaceutical materials

Licensed driver in [state]

HIPAA compliance

Valid Driver's license

Punctuality

Delivering medical records

Route planning

Excellent driving skills

Certification

  • First Aid Certification - American Heart Association.
  • Bloodborne Pathogens Training Certificate - Occupational Safety and Health Administration (OSHA).
  • CPR/AED Certification
  • Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule Training – U.S. Department of Health & Human Services.
  • Driver's License
  • [GA] Driver's License

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Full Professional

Interests

  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Getting involved in local advocacy groups to promote positive change in the community
  • Outdoor Recreation
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Enjoy participating in [high-intensity activity] for overall physical and mental well-being
  • I enjoy helping others and giving back to the community
  • Mindfulness Practices
  • I participate in a variety of outdoor recreational activities

Timeline

Monique T Bailey's Medical Courier LLC

Own Business
12.2024 - Current

Bachelor of Arts Degree - Psychology

York College

Master's Degree - Social Work

Simmons University

Similar Profiles

CREATE PROFILE
MONIQUE BAILEY