Monique Baker
Tampa,Fl
Summary
Hardworking and reliable [Job Title] focused on going above and beyond to support team and serve customers. Trained in [Task] and offering top-notch [Skill] abilities. Motivated to continue to learn and grow as [Type] professional. Organized [Job Title] bringing strengths in handling work independently and solving routine problems without oversight. Offers expertise in [Task] and [Task] and ability to quickly learn new processes. Hardworking [Job Title] focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Home Health Aide
Home Helpers
Tampa, FL
12.2021 - Current
- Provided compassionate care to clients, ensuring comfort and well-being throughout daily activities.
- Assisted clients with personal hygiene, grooming, and mobility to promote independence and dignity.
- Monitored vital signs and reported changes in health status to healthcare professionals for timely interventions.
- Developed personalized care plans in collaboration with families and healthcare teams for optimal support.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided transportation and appointments management.
Restaurant Hostess
Bubbles 33
Tampa, FL
11.2021 - 07.2023
- Greeted and seated guests promptly to ensure positive dining experiences.
- Managed reservation systems to optimize table turnover and minimize wait times.
- Coordinated with kitchen and serving staff to communicate guest needs effectively.
- Trained new host staff on hospitality protocols and customer service standards.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
SERVER / HOSTESS / FRONT DESK
Brookdale bayshore
Tampa, Fl
11.2019 - 10.2022
- Transported food products, cleaned tables and counters, and stocked dining room supplies.
- Kept hostess team informed of table progression and availability.
- Monitored tables and expertly handled requests, kept drinks refilled, and offered additional items such as desserts.
- Balanced trays with care to successfully deliver large volumes of food quickly.
- Greeted all guests with smile and friendly greeting.
- Handled as many as [Number] tables at once with high service quality.
- Cleaned and reset tables quickly between each customer group.
- Answered phones and took phone orders for customer pick up or delivery.
- Front desk answers phone transfer calls or answering any questions they in need help of Directions.
- Report any problems on shift paperwork or to maintenance or manager.
- Monitoring walk ins and walk outs taking temperatures and covid rapid testing marks if negative or positive results on there paperwork guide who comes in building Direct them in the right manner.
- Thrive on providing excellent patient support and ensuring complete satisfaction.
- Scanning HIPAA Compliance
- Typing Speed 60 wpm
- Safety and Emergency Procedures
TEAM ASSOCIATE
Rainbow store
Tampa, Fl
08.2021 - 06.2022
- Restocked supplies at work stations to help team members meet demands.
- Complied with internal sanitation policies on sterilizing work surfaces, tools and electronic equipment.
- Rotated through different positions to keep the team working efficiently and meet all production targets.
TRAINER INSTRUCTOR / SPECIAL NEEDS CAREGIVER
Pyramid Inc
Tampa, Fl
09.2013 - 04.2020
- To Provide developmental/vocational habilitation training services consistent with each student's individual habilitation plan by implementation of skill acquisition in areas of self-help, adult daily living, socialization, leisure, basic academics, motor skills, communication, and behavior.
- Personal care assistance help in needs.
- Reported on students' progress and development to keep parents informed and maintain strong support networks.
- Monitored and regularly assessed students for progress reporting.
- Used first aid and CPR abilities to calmly handle emergency situations.
Education
High School Diploma -
Robison high school
Tampa, Fl05.2006
Skills
Food handling
Liquor and wine service
Supply restocking
Food delivery
Table setting
Hostess support
High-volume dining
Quality control
Self-directed
Dependable
Motivated
Highly evolved communication skills
Scanning
HIPAA Compliance
Typing Speed 60 wpm
Safety and Emergency Procedures
Customer service
Listening skills
Telephone etiquette
Appointment scheduling
Office organization
Multitasking and organization
Problem-solving
Certification
- CPR, 2017-03-01, 2018-03-01
- HIV / First Aid, 2017-03-01, 2018-03-01
Timeline
Home Health Aide
Home Helpers
12.2021 - Current
Restaurant Hostess
Bubbles 33
11.2021 - 07.2023
TEAM ASSOCIATE
Rainbow store
08.2021 - 06.2022
SERVER / HOSTESS / FRONT DESK
Brookdale bayshore
11.2019 - 10.2022
TRAINER INSTRUCTOR / SPECIAL NEEDS CAREGIVER
Pyramid Inc
09.2013 - 04.2020
High School Diploma -
Robison high school