Summary
Work History
Education
Skills
Timeline
SalesAssociate

Monique Benson

Boston,MA

Summary

Dynamic and customer-focused Sales Associate at E&R Dry Cleaners with proven expertise in building relationships and enhancing guest relations. Skilled in cash handling and maintaining store visual appeal, I excel in teamwork and problem-solving, ensuring a seamless shopping experience that drives repeat business. Flexible and goal-oriented, I thrive in fast-paced environments.

Work History

Sales Associate

E&R Dry Cleaners
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Cashier

Popeyes
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.

Dietary Aide

Meeting House
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Followed all food safety regulations while preparing meals for patients.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.

Cleaner

Laurel Service
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.

Mail Handler Assistant

Post Office

Preparing food cooking serving prepping catering

Market Kitchen

Market Basket Distribution Center
04.2022 - 2025

Preparing food cooking serving prepping catering

Education

No Degree - Early Hood Childhood Education

Manchester Community College Tech
Manchester, NH

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Excellent people skills
  • Goal oriented
  • Outgoing personality
  • Flexible schedule
  • Stocking and receiving
  • Store opening and closing
  • Guest relations
  • Shipment processing
  • Multi-tasking strength

Timeline

Market Kitchen

Market Basket Distribution Center
04.2022 - 2025

Sales Associate

E&R Dry Cleaners

Cashier

Popeyes

Dietary Aide

Meeting House

Cleaner

Laurel Service

Mail Handler Assistant

Post Office

No Degree - Early Hood Childhood Education

Manchester Community College Tech
Monique Benson