Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Monique Bravo

Summary

I am a dynamic professional with a proven track record in enhancing beneficiary satisfaction through personalized care. I consistently contribute to workplace improvements and ensure compliance with all standards. I am recognized for my positive attitude and boosting productivity. I am passionate about delivering impactful environmental and community initiatives. I am committed to creating lasting change through innovative solutions and thoughtful case management.

Overview

7
7
years of professional experience

Work History

In-home Care

Individual Clients
12.2021 - Current

Provide compassionate and personalized in-home care tailored to individual needs and comfort with assistance on daily tasks. Enrich clients' quality of life by providing companionship and emotional support. Prioritize safety and client well-being above all else.

Bookkeeper and Server

BJ's Restaurant & Brewhouse
09.2018 - 01.2024

Strong aptitude for learning and excelling in diverse roles. Swiftly and successfully provided guest satisfaction. Communicated proactively with team members regarding any issues or concerns. Maintained and processed invoices, deposits, and money logs. Sustained accurate records of all transactions.

Associate and Problem Solver

Amazon
06.2020 - 08.2021

Implemented strategies to increase efficiency. Recognized by management for exceptional performance resulting in promotion. Conducted thorough research before proposing solutions. Identified trends in inbound issues, collaborating with the team to develop proactive strategies. Continuously improved personal knowledge of company products, systems, and varied departments. Shared best practices to improve overall quality.

Director for Environment

Associated Student Inc.
07.2018 - 06.2019

Voted in by student body. Responsible for overseeing and leading the organization's environmental initiatives and gathering knowledge from other committees. Promoted environmental responsibility and eco-friendly practices, including waste reduction, energy efficiency, conservation efforts, and green practices.

Peer Mentor

Educational Opportunity Program
07.2017 - 05.2019

Created individualized mentor plans. Promoted a sense of belonging and personal growth by using strong decision-making and problem-solving skills. Conducted regular check-ins to monitor progress and address any challenges. Shared resources, opportunities, and activities. Participated in ongoing training to enhance mentoring skills.

Education

Bachelor of Science - Physical Geography & Environmental Resource Study

California State University, Stanislaus
Turlock, CA
12-2021

Skills

  • Strong work ethic
  • Innovative thinking
  • Creative solutions
  • Organized and efficient
  • Self-awareness
  • Phenomenal customer service
  • Teamwork and collaboration
  • Resourceful
  • Active learning
  • Cash flow management
  • Auditing
  • MS office expert

Languages

Spanish
Native or Bilingual
Chinese (Mandarin)
Elementary

Timeline

In-home Care

Individual Clients
12.2021 - Current

Associate and Problem Solver

Amazon
06.2020 - 08.2021

Bookkeeper and Server

BJ's Restaurant & Brewhouse
09.2018 - 01.2024

Director for Environment

Associated Student Inc.
07.2018 - 06.2019

Peer Mentor

Educational Opportunity Program
07.2017 - 05.2019

Bachelor of Science - Physical Geography & Environmental Resource Study

California State University, Stanislaus
Monique Bravo