Monique Brandly
Elizabethport
Summary
Customer Service Specialist with expertise in prioritizing tasks and multitasking within fast-paced environments. Achieved customer satisfaction through effective resolution of escalated support issues and strong rapport-building skills. Paint Sales Associate skilled in color matching and product recommendations, enhancing customer experiences and driving sales through expert knowledge and effective communication.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Paint sales associates
Lowe's
Union
04.2023 - Current
- Processed transactions accurately using point-of-sale systems.
- Managed inventory levels, ensuring product availability on shelves.
- Resolved customer complaints promptly to enhance satisfaction.
- Collaborated with team members to maintain store organization and cleanliness.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Assisted customers in selecting paint products and matching colors.
- Maintained organized displays and stocked paint supplies in accordance with store standards.
- Leveraged equipment and machinery to match and mix paint while visually distinguishing slight color variations.
- Resolved customer complaints quickly and efficiently while maintaining a positive attitude.
Warehouse Inventory Associate
FreshRealm
Linden
07.2025 - 08.2026
- Managed inventory levels using warehouse management software.
- Organized stock areas for efficient picking and storage.
- Conducted regular stock counts to ensure accuracy.
- Received, unpacked, inspected, and stored goods in designated areas.
- Ensured all shipping documents were accurately completed and filed appropriately.
- Processed orders, returns, transfers, and other transactions using computer software programs.
- Performed inventory cycle counting and identified discrepancies.
Education
Edison High School
Elizabethport, NJSkills
- Point-of-sale systems
- Retail inventory systems
- Inventory management
- Transaction processing
- Order processing
- Shipping procedures
- Shipping and logistics
- Stock organization
- Retail store support
- Sales documentation
- Sales appointment coordination
- Problem solving
- Team collaboration
- Microsoft PowerPoint
- Customer complaint resolution
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Warehouse Inventory Associate
FreshRealm
07.2025 - 08.2026
Paint sales associates
Lowe's
04.2023 - Current
Edison High School