Monique Bunk
Orlando,Florida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Recreation Attendant
Conrad Hilton
02.2024 - Current
- Greet guests and respond to guest inquiries and resolve service issues in a timely, friendly and efficient manner.
- Stock and replenish the facility with supplies and products, including, but not limited to clean towels, fresh water, drinking cups, etc.
- Assist in monitoring facility use to ensure guest safety.
- Be responsible for setting up lounge chairs and cabanas.
- Assist guests with sun shades (umbrella) location, set-up and maintenance throughout the day.
- Delivering clean towels and removing all soiled towels for pool and fitness center.
- Following the posted opening and closing duties and side work sheet
- Attend all pre shift communication meetings
Lead Recreation Attendant
Marriott Vacations Worldwide
09.2021 - 01.2024
- Played pivotal role in recruiting, training, evaluating, counseling, disciplining, and motivating employees; effectively serving as a role model and first point of contact for Guarantee of Fair Treatment/Open Door Policy.
- Promote rules and regulations of recreation facility
- Conducted inventory of supplies, materials, and equipment, informing manager of low supply items
- Developed recreational activity schedules and promotional materials through utilization of publishing software.
- Encouraged, recruited, registered, and scheduled owner/guests for participation in recreation activities to foster a enjoyable and serene atmosphere.
Customer Service
Ikea
01.2020 - 06.2020
- Efficiently and accurately manages checkout experience across multiple departments in store.
- Provides personalized solutions for customer concerns to ensure satisfaction.
- Provided friendly, efficient and safe car loading and unloading services
Lead Program Assistant
Boys & Girls Club
06.2018 - 12.2019
- .Track, plan, promote and encourage program participation.
- Responsible for lesson planning and creating own programs and activities
- Supervision of group of children.
- Ensure programs, services and activities that prepare youth for success, promote safety of members and quality in programs at all times.
- Successfully managed multiple projects simultaneously, prioritizing tasks based on deadlines and resource availability.
Cashier
Walt Disney Parks And Resorts
05.2012 - 08.2017
- Delivered fast-paced service to Guests in Theme Parks and Resort Hotels by providing food, beverage, and merchandise offerings. Regularly interacted with Guests to share information, answer questions, and ensure excellent Guest Service.
- Demonstrated knowledge and adherence to safety guidelines, including temperature requirements.
- Stocks serving line with food and serving supplies, portions unused-up food.
Education
Bachelor of Science - Hospitality
University of Central Florida
Orlando, FLAssociate of Arts - Business Administration
Santa Fe College
Gainesville, FL05.2013
Skills
- Problem Solving
- Adaptability
- Communication
- Scheduling
- Event Coordination
- Leadership Qualities
- Team-building
- Safety awareness
Timeline
Recreation Attendant
Conrad Hilton
02.2024 - Current
Lead Recreation Attendant
Marriott Vacations Worldwide
09.2021 - 01.2024
Customer Service
Ikea
01.2020 - 06.2020
Lead Program Assistant
Boys & Girls Club
06.2018 - 12.2019
Cashier
Walt Disney Parks And Resorts
05.2012 - 08.2017
Bachelor of Science - Hospitality
University of Central Florida
Associate of Arts - Business Administration
Santa Fe College
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