Monique Burke

Work History

Aspire Living & Learning

04.2023 - Current

Implemented policies and programs that optimized employee benefits, ensuring compliance with federal, state, and local laws
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Analyzed and enhanced internal HR processes for greater efficiency, recommending and implementing system and procedural changes
Managed the UltiPro/UKG system, ensuring data integrity, accurate reporting, and overseeing system upgrades and updates
Administered and oversaw a range of employee benefit programs including medical, dental, life insurance, disability coverage and 403(b) retirement savings plan
Ensured accuracy and compliance with administrative forms, reports, audits, and regulatory requirements such as EEO-1, ACA, and 5500.
Successfully led and directed a team of 5 HR operations staff to achieve operational excellence through guidance and support
Established a culture of continuous improvement, empowering employees to identify areas for optimization and implement innovative solutions.

Fairview Healthcare

08.2019 - 03.2023

Managed and oversaw various HR functions including full cycle recruitment, onboarding, benefits administration, open enrollment coordination, FMLA administration, employee relations, payroll and progressive discipline process.
Performed audits for 401k non-discrimination testing, Form 5500 data compilation, and Worker’s Compensation.
Ensured accurate Payroll Based Journal reporting (PBJ) as mandated by the Center for Medicare and Medicaid Services (CMS).
Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.

Next Step Healthcare

01.2017 - 07.2019

Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Contributed to talent recruitment strategy by marketing all facility employment openings, participating in job fairs, speaking engagements, and serving on Nursing School advisory boards.
Guided employees in striking a harmonious alignment between their work and personal obligations
Led initiatives to enhance employee satisfaction, development, retention and achieve company's excellence goals and key performance indicators.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Organized and led staff orientation programs and training to promote collaboration.
Monitored and handled employee claims involving performance-based and harassment incidents.

Northeast Rehabilitation Hospital Network

08.2013 - 12.2016

Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
Designed and implemented assigned training programs, HRIS data and report analysis
Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
Team lead for implementation of Position Manager and Performance Manager (HRIS, recruiting and retention tools)
Provided first level support to designated client areas in 25 outpatient clinics
Managed full cycle of recruiting, hiring, and onboarding new employees.
Collaborated with leadership to assess and improve policies across board.

Holy Family Hospital, Steward Healthcare

03.2008 - 03.2013

Provided strategic support to the Director of Clinical and Support Services, CFO, Director of Patient Access, and Director of HIM
Implemented strategies to effectively recruit and retain employees, leading to decreased cost per hire and turnover rates.
Applied expertise across all HR service areas to meet Hospital's mission and business needs
Acted as Department Function Lead during implementation of Lawson HRIS and Kronos
Recommended and implemented innovative strategies for ongoing improvement in departmental efficiency and service quality.
Practiced and promoted integrity and ethical behavior
Fostered strong relationships between employees and management through open-door policies and regular feedback sessions.