Monique Cameron
Upland,CA
Summary
Detail-oriented Assistant Manager offers more than 2-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
E&L Robins Bus Line
West Covina
04.2023 - Current
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Prepare payroll biweekly
- Prepare invoices weekly
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Recruited and trained new employees to meet job requirements.
- Interviewed prospective employees and provided input to HR on hiring decisions
- Transport students to and from school safely
- Dispatcher
- Answer all emails from customers in a timely matter
- Proficient in Quickbooks,Excel, and Windows
Driver/Dispatcher
FCOC
Los Angeles, CA
09.2022 - 04.2023
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Transport students to and from school
- Scheduled trips and kept track of all the trips
- Prepared payroll
- Open communication with customers
- Communicated with all drivers about schedule and problems that accrue while they were out on the road
- Prepared invoices, quotes, estimates and any other information that was needed for a customer
- Proficient in Quickbooks, Excel, and Windows
School Bus Driver / Supervisor
E&L Robins Bus Line
West Covina, CA
01.2019 - 09.2022
- Ensured safety of students by following all traffic laws and regulations.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Performed pre-trip inspections of the bus according to established procedures.
- Transported students to school in a timely manner while keeping assigned route schedule.
- Assisted with loading and unloading of passengers as needed.
- Developed positive relationships with students through friendly interactions.
- Monitored student behavior on the bus and enforced rules consistently.
- Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
- Acquired and maintained certification in basic first aid and CPR.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Dealt with any driver concerns or needs daily
- Communicated with customer needs
Delivery Driver
Crunch Time Logistics
Rosemead, CA
12.2020 - 06.2021
- Received daily delivery instructions and route assignments from dispatch.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Verified accuracy of items loaded onto truck against shipping documents.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Monitored fuel level throughout shift and refueled when necessary.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Verified deliveries against shipping instructions prior to delivering to customers.
School Bus Driver
Student Transportation of America, STA
Irwindale
09.2016 - 02.2019
- Ensured safety of students by following all traffic laws and regulations.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Transported students to school in a timely manner while keeping assigned route schedule.
- Assisted with loading and unloading of passengers as needed.
- Managed time efficiently so that routes are completed within allotted timespan.
- Transported students and teachers on school activity trips while exercising responsible leadership.
- Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
Job Coach
New Day Behavioral
Glendora, CA
02.2014 - 02.2015
- Maintained accurate records of services provided to each client including progress notes and case histories.
- Conducted individualized assessments of client abilities, interests, and needs.
- Supported clients during transitions from one setting to another.
- Monitored client's behaviors and documented results in accordance with agency standards.
- Assisted in the development of daily living skills such as budgeting, grocery shopping, housekeeping.
- Maintained accurate records of client interactions including progress notes and incident reports.
- Assisted participants in achieving highest level of independent functioning while receiving services.
Skills
- Task Delegation
- Recruiting and interviewing
- Employee Scheduling
- Sales monitoring
- Staff Management
- Schedule oversight
- Staff Supervision
- Schedule Management
- Multitasking
- Reliability
- Customer Service
Certification
- School Bus Certification
- CPR/ First Aid
- Commerical License
- Air brake
- Passenger endorsment
Timeline
Assistant Manager
E&L Robins Bus Line
04.2023 - Current
Driver/Dispatcher
FCOC
09.2022 - 04.2023
Delivery Driver
Crunch Time Logistics
12.2020 - 06.2021
School Bus Driver / Supervisor
E&L Robins Bus Line
01.2019 - 09.2022
School Bus Driver
Student Transportation of America, STA
09.2016 - 02.2019
Job Coach
New Day Behavioral
02.2014 - 02.2015
- School Bus Certification
- CPR/ First Aid
- Commerical License
- Air brake
- Passenger endorsment