Monique Canez
2207 W. Sherman ,AZ
Summary
Dependable, Hardworking and passionate job seeker with strong organizational skills full-time position.
Overview
6
6
years of professional experience
Work History
Grocery Shopper
Instacart
07.2024 - Current
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
- Prioritized order processing based on urgency, optimizing workflow to accommodate same-day deliveries.
- Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
- Demonstrated expert knowledge of store layouts, enabling efficient navigation and product retrieval.
- Implemented time-saving strategies such as coordinating multiple orders simultaneously to maximize efficiency
- Streamlined the shopping process for improved order completion times and increased daily productivity.
- Tracked substitutions and informed customers of changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Followed orders precisely for correct items, sizes and quantities.
Retail Store Manager
My Pet Market
11.2022 - 07.2024
- Managed cash control Completed point of sale opening and closing store procedures.
- Monitored daily cash discrepancies
- Completed routine store inventories. Submitted orders for new inventory.
- Handled inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Optimized inventory management with regular audits, and adjusting orders accordingly.
- Developed strong vendor relationships to ensure timely delivery of products
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise
- Supervised guests at front counter, answering questions regarding products.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of new employees
- Reported issues to higher management with great detail.
Sales Closer
Staylisted
06.2018 - 03.2020
- Developed persuasive sales pitches that effectively communicated the unique benefits of products or services, resulting in more closed deals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions
- Strengthened client relationships through regular follow-ups and timely communication, securing repeat business
- Maintained a strong understanding of industry trends and best practices through ongoing professional development opportunities.
- Provided coaching and mentorship to junior team members, strengthening their skills in negotiation and closing techniques for mutual success.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Contributed to team objectives in fast-paced environments
- Trained new employees on customer service, money handling and organizing strategies.
Education
High School Diploma - General Studies
Alhambra High School
Phoenix, AZ05.2003
Skills
- Upbeat and Outgoing Attitude
- Professionalism
- Dependable and reliable
- Self Motivation
- Excellent Communication
- Organizational SkillS
- Quick Learner
- Problem-Solving
- Time Management
- Multitasking
- Motivated Team Player
- Cleanliness standards
- Decision-Making
- Cash Register Operations
- Accurate money handling
- Heavy Lifting
- Online Order Processing
- Relationship Building
- Flexible Schedule
- Product Labeling
- Product restocking
Timeline
Grocery Shopper
Instacart
07.2024 - Current
Retail Store Manager
My Pet Market
11.2022 - 07.2024
Sales Closer
Staylisted
06.2018 - 03.2020
High School Diploma - General Studies
Alhambra High School