Monique Cantero
Jurupa Valley,CA
Summary
Diligent problem-solver with resourceful approach to challenges and organized style. Leverages in multitasking expertise to manage job functions. Excellent communicator with focus on results.
Overview
33
33
years of professional experience
1
1
Certification
Work History
TV Production Assistant
The Cross Television
Duarte, CA
02.2016 - 11.2020
- Conducted research on royalties, copyrights and permissions for footage, images and music to prevent legal consequences.
- Supported producers in video editing sessions to bring final product to audience using Adobe Premier, Sony Vegas and iMovie.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Scheduled catering arrangements, flights, impromptu requests and rider fulfillment for 10-200 person performance crew.
- Handled confidential matters and errands for guest stars and cast members.
- Organized shooting schedules to accommodate budget requirements and used Microsoft to maintain booking and production schedules and confidential documents for bookings and performances.
- Interacted positively with actors and actresses when escorting to and from trailers during filming.
- Reviewed film and gave suggestions about flow, quality and other issues.
- Stayed alert, active and ready to respond to any request at any time using variety of available resources.
Property Manager
Property Investments
Pasadena, CA
11.2014 - 10.2017
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained sufficient number of units market-ready for lease.
Homeless Prevention Case Manager
Inland Empire Homless Outreach
Pomona, CA
01.2010 - 08.2014
- Worked with senior case managers to coordinate team development activities and trainings.
- Conducted community workshops to promote different programs and educate public on available services.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
- Referred families to shelters, legal resources and educational programs.
- Carried out day-day-day duties accurately and efficiently.
- Used coordination and planning skills to achieve results according to schedule.
Janitorial Worker
Heavenly Cleaning Service
Phoenix, AZ
09.2009 - 12.2012
- Damp-mopped hard floors to clean and remove residue or spillage.
- Swept hard surface floors using broom or push broom dust mop.
- Dusted surfaces, ledges, fixtures and furniture.
- Cleaned and sanitized drinking fountains.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Sanitized break area kitchen counters, tables and sinks.
- Wiped light switches, switch plates, door knobs, door frames and door jambs.
- Hand-cleaned telephones, door knobs, and remote controls.
- Checked in and stocked inventory throughout facility.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Ramp Agent Supervisor
United Parcel Service, UPS
Ontario, CA
06.1992 - 11.2009
- Performed mathematical functions to interpret aircraft weight and balance loading instructions.
- Coordinated ground crew activities to complete objectives on schedule.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Oversaw and motivated team of 15 employees in warehouse to increase efficiency by 10%.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Performed freight processing functions, assisting associates with irregularities in freight.
- Connected electrical power unit and hoses to aircraft.
- Reported equipment malfunctions to Manager for immediate repair attention to avoid creating flight departure delays.
Education
High School Diploma -
Redondo Christian School
Redondo Beach, CANo Degree - CNA Certificate
Mt. San Antonio College
Walnut CASkills
- Production support
- Telephone etiquette
- Administrative support
- Decision Making
- Administrative Leadership
- Performance Optimization
- Problem Solving
- Clear Communication
- Personnel Problem Management
- Customer Relations
Certification
- CPR Certified
Languages
Spanish
Professional Working
Timeline
TV Production Assistant
The Cross Television
02.2016 - 11.2020
Property Manager
Property Investments
11.2014 - 10.2017
Homeless Prevention Case Manager
Inland Empire Homless Outreach
01.2010 - 08.2014
Janitorial Worker
Heavenly Cleaning Service
09.2009 - 12.2012
Ramp Agent Supervisor
United Parcel Service, UPS
06.1992 - 11.2009
High School Diploma -
Redondo Christian School
No Degree - CNA Certificate
Mt. San Antonio College
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