Monique Velles
Concord
Summary
Electrical Trainee recognized for high productivity and efficient task completion. Possess skills in troubleshooting multiple electrical devices. Excel in problem-solving, teamwork, and adaptability, ensuring seamless project execution and workplace harmony.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Electrical Trainee
C.Lectric Company
Brentwood
08.2025 - Current
- Installed multiple outlets, switches, ceiling fans and lights.
- Replaced old sub panels with new panels and completed wiring of the panel.
- Collaborated with senior electricians to troubleshoot and resolve electrical issues, enhancing system reliability.
- Assisted in installing electrical systems and components at various job sites.
- Utilized multi-meters to measure voltage levels in circuits.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Inspected existing wiring to identify short circuits.
- Pulled insulated wires or cables through conduits to complete circuits.
- Connected wires to circuit breakers, junction boxes and components in residential and commercial properties.
- Dismantled electrical components using hand tools to disconnect and restore wiring connections.
- Tested wiring and system components for electrical flow and function, ensuring compliance with safety standards.
- Investigated and diagnosed electrical malfunctions in diverse equipment to ensure functionality.
Future Build
07.2024 - 11.2024
- We dedicated 140 hours to community benefits performing duties such as demolition of awnings and building new sheds and pergolas for public facilities.
- Future Build is a 16 week program that integrates work-based learning with vocational and academic skills training, which includes an introduction to electrical, carpentry, and plumbing.
Customer Service Representative
Department Of Treasury (IRS)
11.2017 - 06.2023
- Resolved diverse taxpayer issues by implementing tailored solutions.
- I provided technical taxpayer assistance to businesses primarily through telephone interaction.
- I apply the tax codes to assist taxpayers in understanding and meeting their tax responsibilities.
- Utilized sound judgment to determine resolutions for taxpayer disputes and delinquency issues.
- Secured and analyzed sensitive personal and financial information to ensure compliance and protect taxpayer data.
- Conducted research on computerized records by accessing various online and database systems to gather relevant information.
Acting Lead Contact Representative
Department of the Treasury (IRS)
Oakland
11.2022 - 03.2023
- Acted as team lead for accounts management in Oakland, CA call site.
- Provided telephone coverage weekly as the team lead.
- Served as technical resource for team, responding to inquiries and providing guidance.
- Reviewed online adjustments, referrals, and SERP updates daily, distributing relevant updates to team.
- In reviewing the team's inventory, I provided feedback when referrals were incomplete and/or incorrect.
- I accessed Account Management Services (AMS) and documented the account accurately to provide feedback.
- I also served as a technical resource for the team by responding appropriately to all questions.
- Resolved administrative issues and addressed complaints to support team operations.
- I assisted fellow team members while the team manager was unavailable.
Education
High school diploma -
Mission High School
San Francisco, CA, United StatesAssociates Degree -
San Joaquin Valley College
Modesto, CA, United StatesFuture Build
Skills
- Electrical system testing
- Wiring installation
- Wiring inspection
- Electrical troubleshooting
- Low-voltage systems
- Lighting installation
- Wiring for commercial and residential projects
- Multi-meter operation
- Finish work
- Attention to detail
Certification
- MC3
- Green construction technology
- Photovoltaics
- Solar installation
- OSHA 10
- Flagger
- Hazwoper 40
- Confined Space
- CPR/First Aid
- Forklift
- Asbestos Removal
Future Build
07/01/24, 11/01/24, Future Build is a 16 week program that integrates work-based learning with vocational and academic skills training, which includes an introduction to electrical, carpentry, and plumbing. We dedicated 140 hours to community benefits performing duties such as demolition of awnings and building new sheds and pergolas for public facilities.
Timeline
Electrical Trainee
C.Lectric Company
08.2025 - Current
Future Build
07.2024 - 11.2024
Acting Lead Contact Representative
Department of the Treasury (IRS)
11.2022 - 03.2023
Customer Service Representative
Department Of Treasury (IRS)
11.2017 - 06.2023
High school diploma -
Mission High School
Associates Degree -
San Joaquin Valley College
Future Build