Monique Chong-Sang-Spence
Hyannis,MA
Summary
Detail-oriented professional with unique abilities combines with integrity as frontline corporate representative. Well-educated and poised with superior communication skills.
It is my intention to become an educator that will make positive changes in the lives of our children academically, mentally, emotionally and socially, so that they can grow up to become well-rounded individuals who will create a successful and productive society. I want to create an environment that they are happy to be in, which will maximize their potential of becoming great nation builders.
Overview
18
18
years of professional experience
Work History
Senior Concierge
MLW South Yarmouth
02.2025 - Current
- Enhanced guest satisfaction by promptly addressing inquiries and providing personalized recommendations.
- Organized special events and excursions tailored to individual guest preferences, creating memorable experiences.
- Built strong relationships with local businesses and vendors, securing exclusive deals for guests.
- Handled confidential information with discretion maintaining the privacy of high-profile clients.
Caregiver
Bridges by EPOCH Mashpee
09.2024 - 01.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Classroom Teacher for multi-grades 2 and 3
Nonsuch Primary School
01.2021 - 01.2024
- Assessment Coordinator
- United Nations Goals Project Teacher
- Sourced and school furniture
- Fundraising Coordinator
- Implemented differentiated instruction strategies, ensuring all students were able to access the curriculum and make progress in their learning.
- Participated in ongoing professional development opportunities, staying current on best practices in education and refining instructional techniques accordingly.
- Planned lessons, activities and trips to cover all required course material.
- Enhanced student comprehension by utilizing diverse teaching methods and adapting to individual learning styles.
- Provided timely feedback on assignments, allowing students to learn from mistakes and improve their performance.
- Collaborated with parents, administrators and counselors to develop improvement plans for struggling students.
- Adapted teaching methods and materials to meet students' varying needs.
Classroom Teacher for all primary grades, 1-6
Boundbrook Primary School
01.2007 - 01.2021
- Coordinator of school pageant
- Completed projects to enhance the physical work space
- Created a functional school library
- Coordinator for 'Walk for a Life' fundraiser
- Coordinator for Mathematics Week
- Create graphic designs
- Secure football gears for school team from US donor
- Coordinator for retirement function
- Assist with artwork for 4-H Club
- Coordinated Environmental Club activities
- Social media handle
- Put in place WiFi connection for classroom use.
- Distributed back to school supplies with tablets as Covid-19 Relief
- Committees: Child’s Month, Jamaica Day, Heritage Week, Fundraising, Graduation
Education
Certified Nursing Assistant & Home Health Aid - Caregiving
B Sullivan Nursing Assistant Training School
Hyannis, MA08-2024
Certificate of Unit Credit – Entry Level 3 Award Certificate for IT Users -
Institute of International Recognized Qualifications
01.2018
Certificate in Supervisory Management -
University of the West Indies Open Campus
01.2014
Certificate in Computer Applications -
University of the West Indies Open Campus
01.2013
Bachelors of Education - Primary Education
International University of the Caribbean
01.2011
Diploma in Primary Education -
College of Agriculture, Science and Education
01.2006
Skills
- Technology integration
- Exceptional communication
- Effective multitasking
- Relationship building
- Behavior management
- Positive role model and mentor
- Critical thinking
- Motivating students
- Conflict resolution
- Reliability and punctuality
Special Duties
- Notary Public in the Commonwealth of Massachusetts (Appointed March 26, 2025)
- Chairman, Fair Prospect Primary Board, Port Antonio, Jamaica (01/01/21 - 12/31/24)
Hobbies and Interests
- Planting – I believe in eating what we grow.
- Sewing
- Interior decorating
- Event planning
- Challenging myself in any area that becomes an interest to me.
- Volunteer work.
- Healthy living/ lifestyle.
- Art and craft.
Timeline
Senior Concierge
MLW South Yarmouth
02.2025 - Current
Caregiver
Bridges by EPOCH Mashpee
09.2024 - 01.2025
Classroom Teacher for multi-grades 2 and 3
Nonsuch Primary School
01.2021 - 01.2024
Classroom Teacher for all primary grades, 1-6
Boundbrook Primary School
01.2007 - 01.2021
Certificate in Supervisory Management -
University of the West Indies Open Campus
Certificate in Computer Applications -
University of the West Indies Open Campus
Bachelors of Education - Primary Education
International University of the Caribbean
Diploma in Primary Education -
College of Agriculture, Science and Education
Certified Nursing Assistant & Home Health Aid - Caregiving
B Sullivan Nursing Assistant Training School
Certificate of Unit Credit – Entry Level 3 Award Certificate for IT Users -
Institute of International Recognized Qualifications
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