Monique Collier
chicago,Illinois
Summary
Dedicated professional with extensive experience in maintaining high sanitation standards at Admiral At The Lake. Proven ability in collaborative teamwork and hygienic cleaning practices, ensuring guest satisfaction. Skilled in residential cleaning and customer engagement, consistently enhancing operational efficiency and creating inviting environments. Committed to excellence in every task undertaken.
Overview
26
26
years of professional experience
Work History
Housekeeper
Admiral At The Lake
Chicago, IL
10.2012 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Pharmacy Technician
CVS Pharmacy
Chicago, IL
08.2009 - 10.2011
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Housekeeper
Isle of Capri Hotel
Natchez, MS
02.2000 - 07.2007
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
Certificate - Steril Processing Tech
Penn Foster College
Scottsdale, AZ08-2025
Skills
- Collaborative teamwork
- Residential cleaning
- Customer engagement
- Hygienic cleaning practices
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Housekeeper
Admiral At The Lake
10.2012 - Current
Pharmacy Technician
CVS Pharmacy
08.2009 - 10.2011
Housekeeper
Isle of Capri Hotel
02.2000 - 07.2007
Certificate - Steril Processing Tech
Penn Foster College