Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Monique Cook

Charlestown,NH

Summary

Dynamic leader with a proven track record at Linzer Products Corporation, adept in workflow optimization and staff management. Excelled in enhancing production efficiency and quality, mentoring teams for skill development, and implementing innovative process improvements. Achieved significant on-time shipment goals, demonstrating exceptional inventory and materials management expertise alongside strong interpersonal skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Production Supervisor

Linzer Products Corporation
10.2018 - Current
  • Established clear priorities and production quality standards.
  • Resolved issues quickly to maintain productivity goals.
  • Managed team of [Number] production associates, overseeing productive production processes and meeting all deadlines.
  • Managed internal operational standards and productivity targets.
  • Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
  • Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
  • Evaluated existing production processes and identified areas for improvement.
  • Optimized workflow through effective resource allocation and scheduling adjustments.
  • Coordinated with other departments to maintain smooth and efficient product flow.
  • Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
  • Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
  • Achieved on-time shipments goal by empowering employees to continued success.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Assisted in the implementation of new systems or machinery upgrades for enhanced productivity and cost savings.

Assistant Store Manager

Circle K
02.2005 - 08.2011
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Created and maintained safe and secure work environments for employees.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.

Education

GED -

Sugar River Valley Regional Tech Center
Claremont, NH
12-2018

Skills

  • Production and processing
  • Workflow optimization
  • Schedule management
  • Inventory management
  • Staff management
  • Production targets
  • Materials handling
  • Training and mentoring
  • Production planning
  • Manufacturing
  • Process improvement
  • Worker training
  • Waste reduction
  • Equipment operation
  • Raw materials
  • Assembly and production
  • Standard operating procedures
  • Materials management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • Forklift Operator Certification – Occupational Safety and Health Administration or other recognized entities.

Timeline

Production Supervisor

Linzer Products Corporation
10.2018 - Current

Assistant Store Manager

Circle K
02.2005 - 08.2011

GED -

Sugar River Valley Regional Tech Center

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Monique Cook