Monique Crompton
Tempe,AZ
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sales Director
LIVGENERATIONS AGRITOPIA / CLEARWATER AGRITOPIA
09.2020 - Current
- Responsible for marketing of 122 unit residential senior living community
- Generation of qualified prospective leads and professional partnerships
- Collaboration with industry partners to build referral sources
- Maintaining departmental budget
- Maintaining daily / monthly census report
- Creating Strategic Marketing Plan
- Developing advertising campaigns, website maintenance, constant contact and direct mail programs
- Cultivating inquiry database system, and providing guided tours to prospects, family members, and professionals
- Provide education and exposure of community through expos, networking outlets, and involvement in professional collaborative projects
Care Coordinator
AMADA SENIOR CARE
01.2019 - 09.2020
- Responsible for care management of over 60 clients and 100 caregivers.
- Liaison between clients, families, and care team. Facilitating communication regarding current and changing care needs.
- Coordination with health care providers to implement multi-disciplinary care approach.
- Support client care excellence via routine care planning visits, and quality assurance reviews.
- Monthly care plan updates to fulfill Long Term Care Insurance requirements.
- Problem solve care and service issues with team members to tailor care to client's needs.
- Partnerships with health care providers - advocating for client care and building referrals.
- Responsible for on-going documentation of client care notes, care plan maintenance, and developing client specific programs.
Community Relations Director
LIVGENERATIONS SENIOR LIVING
02.2018 - 01.2019
- Business development to four managed LivGenerations senior living communities.
- Identified top 25 Referral Sources for each unique community.
- Direct marketing to build referral sources.
- Event development, coordination, and promotion.
- Active in networking channels and advocacy groups to bring awareness to LivGenerations communities and programming.
- Oversaw Constant Contact event campaigns and promoted programs and events through direct marketing.
- Provided education and exposure of all communities through expos, networking outlets, and outside advocacy groups.
- Liaison with clinical team regarding rehabilitation, hospitalization and after treatment options for residents and families.
Director of Sales and Marketing
THE STRATFORD
08.2010 - 02.2018
- Responsible for marketing of 164 unit residential senior living community.
- Generation of qualified prospective leads and professional partnerships.
- Collaboration with industry partners through joint programming, special events, and community education - responsible for planning, implementation, and promotion.
- Provide education and exposure of community through expos, networking outlets, and involvement in volunteer projects.
- Developing advertising campaigns, on-going media exposure, website maintenance, constant contact and direct mail programs.
- Responsible for compilation of weekly/monthly census and market activity reports.
- Maintaining departmental budget, vendor payments and contracts.
- Building inquiry database system and providing guided tours to prospects, family members, and professionals.
- Support to Executive Director through Manger On Duty roles to include: operational needs, staffing, resident and family communications and problem solving.
- Strategic collaboration with team to provide innovative care approaches.
Community Liaison
EAST VALLEY ADULT RESOURCES
06.2008 - 07.2010
- Cultivating community partnerships through Business Development.
- Responsible for coordination of marketing benefits provided to business partners, presentations, event sponsorship, collateral, referrals, print media, and collaborations.
- Development and coordination of marketing of agency programs and services.
- Responsible for branding of organizational written information, website, press releases, featured stories, and advertising.
- Marketing of agency fundraising programs: Holiday Meal, Exceptional People, and Beat the Heat campaigns. Overall promotion, direct mail, volunteer recruitment, sponsorships, and donor management.
- Represent agency at community events, expos, health fairs, networking groups, and professional committees
Community Marketing Director
BELLA VISTA SENIOR LIVING
12.2006 - 06.2008
- Responsible for marketing of 6 acre, 200-unit residential retirement community.
- Maintaining departmental budget, vendor payments and contracts.
- Development of advertising campaigns, community collateral, and website.
- Building professional relationships and exposure of community through networking, education, special events, and volunteer projects.
- Responsible for compilation of weekly/monthly census and market activity reports.
- Cultivating inquiry database system, and providing guided tours to prospects, family members, and professionals.
Marketing Representative
CHRISTIAN CARE, FELLOWSHIP SQUARE - BROWN & CENTER
03.2004 - 11.2006
- Ownership change in 2004 - from LEISURE CARE to CHRISTIAN CARE
Marketing Representative
LEISURE CARE, PINES AT THE PARK
07.2001 - 03.2004
- Responsible for marketing of 14 acre, 415-unit residential retirement community.
- Pivotal in redesign of Marketing Department after ownership change.
- Responsible for compilation of weekly/monthly census and market activity reports.
- Maintenance of resident and inquiry database system, providing guided tours to prospects, family members, and professionals.
- Responsible for oversight, training, and direction of resident volunteer program
- Developing public relations programs, as well as special events that encourage exposure to community.
Education
Bachelor of Science - Therapeutic Recreation
Michigan State University
East Lansing, Michigan05.1997
Certification
Spotlight - PASRS
AZ ALFA Leadership Development Training - Arizona Caregiver Certification 2016
Timeline
Sales Director
LIVGENERATIONS AGRITOPIA / CLEARWATER AGRITOPIA
09.2020 - Current
Care Coordinator
AMADA SENIOR CARE
01.2019 - 09.2020
Community Relations Director
LIVGENERATIONS SENIOR LIVING
02.2018 - 01.2019
Director of Sales and Marketing
THE STRATFORD
08.2010 - 02.2018
Community Liaison
EAST VALLEY ADULT RESOURCES
06.2008 - 07.2010
Community Marketing Director
BELLA VISTA SENIOR LIVING
12.2006 - 06.2008
Marketing Representative
CHRISTIAN CARE, FELLOWSHIP SQUARE - BROWN & CENTER
03.2004 - 11.2006
Marketing Representative
LEISURE CARE, PINES AT THE PARK
07.2001 - 03.2004
Bachelor of Science - Therapeutic Recreation
Michigan State University
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