Monique Dawkins
Fort Lauderdale,FL
Summary
Due to my knowledge and optimistic attitude, I believe I will make a significant contribution as an employee. I am a highly competent and self-assured individual with excellent communication skills. Due to my versatility and hard work, I am eager to learn and contribute to the success of any team. At your earliest convenience, I would be delighted to answer any questions you may have in order to better represent myself.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Logistics Processor /Salesperson
Nordstrom Rack
11.2020 - 01.2024
- Maintained records of damaged goods, backorders and applicable regulatory reporting.
- Stayed informed of logistics technology advances to apply appropriate solutions and improve processes.
- Directed team activities by establishing task priorities and providing guidance.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Analyzed logistical data trends using advanced software tools, identifying opportunities for operational improvements that ultimately led to higher profitability rates.
Donor Floor Technician
Hemarus Plasma
11.2022 - 11.2023
- Enhanced operational efficiency by accurately performing donor screenings and blood collection.
- Expedited processing times by efficiently labeling samples and updating donor records in the database system.
- Ensured optimal safety with thorough equipment sterilization and proper disposal of biohazardous materials.
- Strengthened team collaboration, assisting colleagues in managing workflow during high-volume periods.
Food and Beverage Associate
Wyndham
07.2022 - 01.2023
- Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
- Maintained safe food handling practices to prevent germ spread.
- Directed patrons to restrooms and other amenities within facility.
- Packaged and bagged cooked food and prepared items.
- Filled and served various beverages for customers.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Phlebotomist Technician
Grifols Plasma Center
01.2021 - 06.2022
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Interacted with patients to gather and record data prior to blood draws.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Education
No Degree - Estiology
Aveda Institute
Davie04.2024
Skills
- OSHA Compliance
- Team Building
- Inventory Control
- Customer Service
- Good Work Ethic
- Data Entry
- Computer-Based Inventory System
- Specimen handling
Certification
- Food Handler Certification
- Hospitality and Tourism Management
Timeline
Donor Floor Technician
Hemarus Plasma
11.2022 - 11.2023
Food and Beverage Associate
Wyndham
07.2022 - 01.2023
Phlebotomist Technician
Grifols Plasma Center
01.2021 - 06.2022
Logistics Processor /Salesperson
Nordstrom Rack
11.2020 - 01.2024
No Degree - Estiology
Aveda Institute