Monique Day
Scottdale,GA
Summary
Experienced Human Resource Manager & Payroll professional with 11 years of experience in overseeing a wide variety of essential functions including payroll administration, Human Resources, accounts payable and accounts receivable. Highly organized with strengths in policy development, prioritizing tasks and managing deadlines.
Overview
9
9
years of professional experience
Work History
Lead Payroll Specialist
Construction Resources
Decatur, Georgia
11.2023 - Current
- Lead the payroll team in processing weekly and bi-weekly payrolls for over 1,000 employees, including incentive pay, draw pay, bonuses, and piece rate,ensuring accuracy and timeliness.
- Developed and implemented procedures to ensure compliance with applicable laws, regulations, policies and contracts.
- Coordinate with the Human Resources department on employee changes for timely submission of information to payroll processor.
- Resolved discrepancies between employees' paychecks and timecards.
- Maintained employee personnel files including updating address changes, job title changes.
- Evaluated current processes and recommended improvements where necessary in order to increase efficiency and reduce errors.
- Ensure all garnishments are processed accurately and timely according to court orders or other legal requirements.
- Conduct regular audits of payroll records to ensure accuracy and compliance.
- Prepare and submit payroll reports for review by senior management.
- Provide training to new payroll department staff on payroll systems and procedures.
- Respond promptly to unemployment claims filed by former employees.
Office Manager
Carquest of Georgia
Cartersville, GA
08.2017 - 10.2023
- Managed full-cycle human resource operational activities.
- Processed new hires, background checks, terminations, benefits, garnishments and withholdings.
- Stayed current on IRS guidelines and state regulations when submitting payroll taxes.
- Managed payroll time and attendance systems.
- Managed payroll for employees at 5 different locations.
- Produced and filed payroll reports weekly.
- Managed AP and AR operations, coordinating staff workflows and reviewing completed work to reduce errors.
- Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
- Evaluated open accounts to look for past-due balances and pursue collection strategies.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Supported senior leadership by producing month-end, quarterly and annual closing reports.
- Reconciled monthly statements
- Assisted with administering employee benefit programs and worker's compensation plans.
Office Assistant
Captain Derek’s Dolphin Adventures
Tybee Island, GA
05.2015 - 08.2017
- Greeted visitors or callers daily to handle questions or direct to appropriate staff.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Handled requests-for-information and delegated customer service tasks to appropriate employees.
- Coordinated staff scheduling to promote smooth office operations.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Monitored calendars and scheduled appointments based on availability and established load limits.
Education
Cass High School
White, GA05.2003
Business Administration And Management
Georgia Highlands College
Rome, GASkills
- Retention Program Development
- Employment Recordkeeping
- HR Policy/Procedure Development and compliance
- Conflict Resolution Tactics
- Compensation and Payroll
- Staff Training and Development
- Applicant Qualification
- Benefits Administration
- Quickbooks
- Alliance payroll system
- Microsoft office proficiency
- Accounts Payable and Receivable
- Administration and Reporting
Timeline
Lead Payroll Specialist
Construction Resources
11.2023 - Current
Office Manager
Carquest of Georgia
08.2017 - 10.2023
Office Assistant
Captain Derek’s Dolphin Adventures
05.2015 - 08.2017
Cass High School
Business Administration And Management
Georgia Highlands College
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